Resource Administrator

Qantas; Sydney; On-site; AUD 42,000 - 54,000; Part time

Benefits offered by this job

Discount travel

Flexible leave options

Wellbeing program

Career development

Job summary

Qantas is seeking a Resource Administrator to support the Workforce Planning team on a part-time, six-month fixed-term contract based at Mascot. You will validate day-of-operations time stamping in Groundstar, handle payroll inquiries, and process daily shift variations within guidelines and timeframes.

Key attributes include attention to detail, proficient MS Office skills, data handling, and the ability to work well in a team. Prior Groundstar experience is desirable but not essential.

Qualifications

• Sound general office and administrative support skills.
• Excellent oral and written communications with proven time management skills.
• Ability and willingness to work as part of a team.
• Demonstrated computer proficiency in MS Office.
• The ability to navigate IT systems efficiently and modify data.
• Experience using Groundstar desirable.
• Actioning daily employee shift variations by identifying and resolving discrepancies, within operating guidelines.

Responsibilities

• Validate day of operations time stamping related to employee work hours within Groundstar.
• Process daily shift variations within operating guidelines and timeframes.
• Action payroll enquiries and ensure data is received by payroll.
• Handle data queries from payroll and resolve discrepancies.
• Demonstrate problem solving, planning and organisational skills under daily pressures.

Skills

Office skills

Attention to detail

Time management

Written and verbal communication

Teamwork

MS Office

Groundstar (desirable)

Data handling

Problem solving

Organisational skills

Tools

MS Office

Groundstar

Job description

Founded in the Queensland outback in 1920, Qantas has grown to be Australia’s largest regional, domestic, and international airline. Qantas has a range of subsidiary businesses that support the overall operations of the Group. The Qantas Group’s main business is the transportation of customers and freight using two complementary airline brands — Qantas and Jetstar — operating regional, domestic, and international services.

Job Description

• Challenge yourself in this dynamic role supporting the Workforce Planning team.
• Part-time, rotational shift roster opportunity.
• 6 Month fixed-term contract based at our Mascot Head Quarters.

We pride ourselves on forward thinking. We’re not afraid to challenge, we invent boldly, and we purposefully disrupt. In an industry characterised by competition and change, we stay ahead of the game by innovating and creating outstanding products and services for our customers.

The Resource Administrator is responsible for the validation of day of operations time stamping related to employee work hours within the Groundstar application. This role will action employee payroll enquiries and process daily shift variations within the prescribed operating guidelines and timeframes.

You’ll have –

• Sound general office and administrative support skills.
• Attention to detail and ability to multitask
• Excellent oral and written communications with proven time management skills.
• Ability and willingness to work as a part of a team.
• Demonstrated computer proficiency in MS Office
• The ability to navigate IT systems efficiently and modify data.
• Experience using Groundstar desirable.
• Actioning daily employee shift variations by identifying and resolving discrepancies, within operating guidelines.
• Processing data queries from payroll and ensuring data is received by payroll within prescribed timeframes.
• Highly developed problem solving, planning and organisational skills.
• Demonstrated ability to effectively work and make decisions under daily operational pressures and ensure business objectives are met.

Why Qantas?

You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.

There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time.

You’ll be supported from day 1 with on-the-job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.

The Qantas employee benefits program offers amazing benefits that extend well beyond travel.

• We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
• We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave and the option to purchase additional paid leave for eligible employees.
• We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment.You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.
• We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan.

Qantas are equal opportunity employers, so by coming to work for us, you’ll be part of an organisation that encourages diversity, supports charities and environmental initiatives. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at time of application. We are committed to creating an inclusive workplace.

If you’re ready to step into a culture that will challenge and excite you, submit an application and let’s explore how we go places together.

Applications close on Wednesday 30th September 2026.