Resort Shuttle Driver - Casual Guest Experience Pro

Minor International; Singleton Council; On-site; AUD 34,000 - 44,000; Part time

Benefits offered by this job

Career Growth

Exclusive Hotel Deals

Global Perks

Retail Rewards

Experiences

Banking and Insurance

Wellness Support

Job summary

Avani Cypress Lakes Resort, part of Minor Hotels, seeks a friendly, professional Shuttle Bus Driver on a casual basis. You will operate the resort shuttle, assist guests with luggage and provide local recommendations, while supporting Front Office and Concierge teams throughout the day.

You will be the first and last contact for guests, delivering memorable hospitality experiences with a professional, well-presented approach.

Qualifications

• Current and unrestricted Australian Driver's Licence.
• Passion for customer service and hospitality.
• Excellent communication and interpersonal skills.
• Friendly, professional and well-presented approach.
• Strong time management and organisational skills.
• Able to work independently and as part of a team.
• Available to work a 7-day rotating roster, including weekends and public holidays.
• Experience in hospitality, transport, concierge or customer service is highly regarded.

Responsibilities

• Operate the resort shuttle service safely and on schedule.
• Welcome guests in a friendly and professional manner.
• Assist with luggage handling, transport and storage.
• Provide information on the resort, local attractions and the Hunter Valley region.
• Perform daily vehicle safety checks and keep the shuttle clean and presentable.
• Communicate guest movements, special requests and VIP arrivals with relevant departments.
• Support Front Office and Concierge operations between shuttle runs.
• Assist with guest enquiries and resolve issues professionally.
• Maintain high standards of personal presentation and customer service.

Skills

Australian Driver's Licence

Customer service

Communication skills

Professional presentation

Time management

Teamwork

Flexible schedule

Hospitality experience

Job description

Avani Cypress Lakes Resort, part of Minor Hotels, seeks a friendly, professional Shuttle Bus Driver on a casual basis. You will operate the resort shuttle, assist guests with luggage and provide local recommendations, while supporting Front Office and Concierge teams throughout the day.

You will be the first and last contact for guests, delivering memorable hospitality experiences with a professional, well-presented approach.