Casual Hospitality Shuttle Driver & Guest Concierge

Minor International; Branxton; On-site; AUD 39,000 - 52,000; Part time

Benefits offered by this job

Career Growth

Exclusive Hotel Deals

Global Perks

Retail Rewards

Experiences

Banking and Insurance

Wellness Boost

Job summary

Avani Cypress Lakes Resort, part of Minor Hotels, is seeking a friendly, professional Shuttle Bus Driver to join our casual team. You will operate the resort shuttle service, provide guest transport across the property, and assist Front Office with enquiries, luggage, and local recommendations.

As a key first and last point of contact, you will welcome guests, ensure on‑time pickups and drop‑offs, perform daily safety checks, maintain vehicle presentation, and support Concierge services to

Qualifications

• Current and unrestricted Australian Driver's Licence.
• Genuine passion for customer service and hospitality.
• Excellent communication and interpersonal skills.

Responsibilities

• Operating the resort shuttle service safely and efficiently, ensuring guests are collected and dropped off on schedule.
• Welcoming guests in a friendly and professional manner.
• Assisting with luggage handling, transport and storage.
• Providing information about the resort, local attractions and the Hunter Valley region.
• Completing daily vehicle safety checks and maintaining the cleanliness and presentation of the shuttle.
• Communicating guest movements, special requests and VIP arrivals with relevant departments.
• Supporting Front Office and Concierge operations between shuttle services.
• Assisting with guest enquiries and helping resolve issues in a professional manner.
• Maintaining high standards of personal presentation and customer service.

Skills

Customer service

Hospitality

Communication

Time management

Teamwork

Job description

Avani Cypress Lakes Resort, part of Minor Hotels, is seeking a friendly, professional Shuttle Bus Driver to join our casual team. You will operate the resort shuttle service, provide guest transport across the property, and assist Front Office with enquiries, luggage, and local recommendations.

As a key first and last point of contact, you will welcome guests, ensure on‑time pickups and drop‑offs, perform daily safety checks, maintain vehicle presentation, and support Concierge services to