Shuttle Bus Driver

Avani; Kurri Kurri; On-site; AUD 34,000 - 41,000; Part time

Benefits offered by this job

Career Growth

Hotel Deals

Global Perks

Retail Discounts

Experiences

Health Insurance

Wellness Boost

Job summary

AVANI Cypress Lakes Resort is seeking a friendly, professional Shuttle Bus Driver to join the team on a casual basis. You will operate the resort shuttle, assist guests with luggage, and support Front Office between shuttle runs to ensure a seamless guest experience.

As the first and last contact for guests, you will deliver outstanding hospitality, provide local information, and uphold high presentation and service standards while working a 7-day rotating roster, including weekends and public

Qualifications

• Current and unrestricted Australian Driver's Licence.
• Genuine passion for customer service and hospitality.
• Excellent communication and interpersonal skills.
• Friendly, professional and well-presented approach.
• Strong time management and organisational skills.
• Ability to work independently while being part of a team.
• Flexibility to work across a 7-day rotating roster, including weekends and public holidays.

Responsibilities

• Operate the resort shuttle service safely and efficiently, ensuring guests are collected and dropped off on schedule.
• Welcome guests in a friendly and professional manner.
• Assist with luggage handling, transport and storage.
• Provide information about the resort, local attractions and the Hunter Valley region.
• Complete daily vehicle safety checks and maintain shuttle cleanliness and presentation.
• Communicate guest movements, special requests and VIP arrivals with relevant departments.
• Support Front Office and Concierge operations between shuttle services.
• Assist with guest inquiries and help resolve issues professionally.
• Maintain high standards of personal presentation and customer service.

Skills

Customer service

Hospitality orientation

Communication

Time management

Teamwork

Independent work

Flexibility

Job description

• Company Location: AVANI Cypress Lakes Resort

Company Description

Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 640 properties across more than 66 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed.

Our people are the heart of our success, and we are committed to investing in your skills to support your career growth and advancement. You’ll feel valued as part of a tight-knit team, united in delivering exceptional guest experiences and thriving in a company dedicated to fostering an outstanding workplace culture.

Job Description

Avani Cypress Lakes Resort is seeking a friendly, professional and customer-focused Shuttle Bus Driver to join our team on a casual basis.

This role combines guest transport with concierge-style service, ensuring our guests enjoy a seamless experience throughout their stay. Operating the resort shuttle service, you'll provide regular pick-ups and drop-offs across the property while also supporting the Front Office team with guest enquiries, luggage assistance and local recommendations between shuttle runs.

About the Role

As the first and last point of contact for many of our guests, you'll play an important role in creating memorable experiences and delivering outstanding hospitality.

Your responsibilities will include:

• Operating the resort shuttle service safely and efficiently, ensuring guests are collected and dropped off on schedule.
• Welcoming guests in a friendly and professional manner.
• Assisting with luggage handling, transport and storage.
• Providing information about the resort, local attractions and the Hunter Valley region.
• Completing daily vehicle safety checks and maintaining the cleanliness and presentation of the shuttle.
• Communicating guest movements, special requests and VIP arrivals with relevant departments.
• Supporting Front Office and Concierge operations between shuttle services.
• Assisting with guest enquiries and helping resolve issues in a professional manner.
• Maintaining high standards of personal presentation and customer service.

Qualifications

To be successful in this role, you will have:

• A current and unrestricted Australian Driver's Licence.
• A genuine passion for customer service and hospitality.
• Excellent communication and interpersonal skills.
• A friendly, professional and well-presented approach.
• Strong time management and organisational skills.
• The ability to work independently while remaining part of a wider team.
• Flexibility to work across a 7-day rotating roster, including weekends and public holidays.
• Previous experience in hospitality, transport, concierge or customer service will be highly regarded.

Additional Information

At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you’ll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance:

• Career Growth:Learning and developmentprograms to boost your career.
• Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
• Global Perks:International accommodation discounts across our hotel brands.
• Retail Rewards: Cashbackand discountsat 400+ top retailers in AU/NZ.
• Experiences: Discounted entertainment and activities.
• Banking and Insurance:Exclusive health insurance offers and workplace banking benefits.
• Wellness Boost: EAP and tailored wellness support

Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth.

Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.