Casual Guest Shuttle & Concierge Driver

Avani; Kurri Kurri; On-site; AUD 34,000 - 41,000; Part time

Benefits offered by this job

Career Growth

Hotel Deals

Global Perks

Retail Discounts

Experiences

Health Insurance

Wellness Boost

Job summary

AVANI Cypress Lakes Resort is seeking a friendly, professional Shuttle Bus Driver to join the team on a casual basis. You will operate the resort shuttle, assist guests with luggage, and support Front Office between shuttle runs to ensure a seamless guest experience.

As the first and last contact for guests, you will deliver outstanding hospitality, provide local information, and uphold high presentation and service standards while working a 7-day rotating roster, including weekends and public

Qualifications

• Current and unrestricted Australian Driver's Licence.
• Genuine passion for customer service and hospitality.
• Excellent communication and interpersonal skills.
• Friendly, professional and well-presented approach.
• Strong time management and organisational skills.
• Ability to work independently while being part of a team.
• Flexibility to work across a 7-day rotating roster, including weekends and public holidays.

Responsibilities

• Operate the resort shuttle service safely and efficiently, ensuring guests are collected and dropped off on schedule.
• Welcome guests in a friendly and professional manner.
• Assist with luggage handling, transport and storage.
• Provide information about the resort, local attractions and the Hunter Valley region.
• Complete daily vehicle safety checks and maintain shuttle cleanliness and presentation.
• Communicate guest movements, special requests and VIP arrivals with relevant departments.
• Support Front Office and Concierge operations between shuttle services.
• Assist with guest inquiries and help resolve issues professionally.
• Maintain high standards of personal presentation and customer service.

Skills

Customer service

Hospitality orientation

Communication

Time management

Teamwork

Independent work

Flexibility

Job description

AVANI Cypress Lakes Resort is seeking a friendly, professional Shuttle Bus Driver to join the team on a casual basis. You will operate the resort shuttle, assist guests with luggage, and support Front Office between shuttle runs to ensure a seamless guest experience.

As the first and last contact for guests, you will deliver outstanding hospitality, provide local information, and uphold high presentation and service standards while working a 7-day rotating roster, including weekends and public