Resort Sales Lead — Weddings, Events & Golf

TenGolf Group; Perth; Sur place; AUD 70 000 - 90 000; Plein temps

Avantages offerts par ce poste

Free car parking

Staff discounts on food and beverage,

Staff discounts on accommodation

Complementary golf

Pro shop benefits

Résumé du poste

Joondalup Resort, part of the TenGolf Group, is seeking an Assistant Resort Sales Manager to oversee daily sales team operations and convert enquiries into bookings across accommodation, golf, F&B, conferences, weddings, and events.

You will lead site inspections, prepare proposals and contracts, manage workloads, and coordinate with delivery teams to ensure high standards. A strong hospitality sales background and leadership skills are essential.

Qualifications

• Experience in resort, hotel, venue, or hospitality sales.
• Experience coordinating enquiries, proposals, follow-up, and client communication.
• Ability to support and guide a sales team and manage competing priorities.
• Sound understanding of pricing, proposals, contracts, and sales reporting.
• Strong written and verbal communication, organisation, attention to detail and problem-solving.
• Ability to manage client concerns professionally and maintain positive working relationships.
• Confidence using customer relationship management, sales, booking, and reporting systems.

Responsabilités

• Team & Workload Management: Assist with daily management of the sales team, establish clear daily priorities, monitor workloads during peak periods, and ensure departmental communication.
• Enquiry Delegation & Tracking: Review, allocate, and delegate incoming enquiries from website, email, telephone, and direct channels, ensuring prompt acknowledgements and timely follow-ups.
• Proposal & Contract Preparation: Prepare and review pricing, packages, proposals, and contracts for accommodation, golf, food and beverage, conferences, weddings, and events.
• Sales Activity & Conversion: Qualify client enquiries, understand budgets and decision-making timelines, and conduct sales calls, client meetings, and site inspections to drive conversion.
• High-Value Support: Provide direct management support for high-value, complex, or time-sensitive sales enquiries.
• Cross-Departmental Handover: Confirm client requirements, handle concerns professionally, and supply complete booking details to operational departments responsible for delivery.

Description du poste

Joondalup Resort, part of the TenGolf Group, is seeking an Assistant Resort Sales Manager to oversee daily sales team operations and convert enquiries into bookings across accommodation, golf, F&B, conferences, weddings, and events.

You will lead site inspections, prepare proposals and contracts, manage workloads, and coordinate with delivery teams to ensure high standards. A strong hospitality sales background and leadership skills are essential.