Residential Youth Worker

Manawise Group; Mackay Regional; On-site; AUD 45,000 - 60,000; Full time

Benefits offered by this job

Permanent part-time option

Ongoing training and development

Supportive team and supervision

Job summary

MANAWISE Care is expanding its Residential Care services in Mackay and seeks dedicated Youth Workers for permanent roles with a minimum of 56 hours per fortnight. You will support young people in North Queensland residential homes, helping them build resilience and life skills in a safe, nurturing environment.

Join a growing organisation that values stability, continuity, and relationships, with opportunities for professional development and a lasting impact on young lives.

Qualifications

• Experience in Youth Work or related field.
• Ability to build positive relationships with at-risk youth.
• Trauma-informed approaches to support wellbeing.

Responsibilities

• Create a safe, stable, and nurturing home for young people with complex needs.
• Build positive, professional relationships to support growth.
• Support young people through challenging behaviours and crises.
• Assist in developing life and social skills for independence.
• Collaborate with care team to implement individualised support plans.
• Maintain accurate documentation and case notes.

Education

Certificate IV in Child, Youth & Family Intervention

Tools

First Aid & CPR

Job description

Calling all Youth Workers! Want a career making a difference in young peoples lives?

AtMANAWISE Care, we're expanding our Residential Care services across Mackay as a licenced Residential Care provider and are seeking dedicated and compassionate Youth Workers to join our team inpermanent roles - at a minimum 56 hours per fortnight. If you're looking for more than just a job, this is an opportunity to build a rewarding career with a growing organisation that valuesstability, continuity, and strong relationships. Through consistent support and meaningful engagement, you'll play a vital role in creating positive outcomes for young people while benefiting from the security and regularity of permanent employment.

Join a team where your commitment is valued, your professional growth is supported, and your work has a lasting impact on the lives of young people every day.

About the Role

You will provide support across our North Queensland residential homes, with our current service located in Mackay and exciting opportunities to assist in new homes as MANAWISE continues its expansion. As a Youth Worker, you’ll support young people facing complex challenges by providing a safe, stable, and nurturing environment. You’ll play a key role in helping them build resilience, develop life skills and create brighter futures.

Key Responsibilities

• Create a safe, stable, and supportive home environment for young people with complex needs.
• Build positive and professional relationships that foster trust, connection, and growth.
• Support young people through challenging behaviours and emotionally difficult situations.
• Apply trauma-informed practices to promote wellbeing, resilience, and positive outcomes.
• Encourage independence by helping young people develop practical life and social skills.
• Respond calmly and confidently to incidents, conflict, and crisis situations.
• Work collaboratively with the broader care team to implement individualised support plans.
• Maintain accurate and professional documentation, including case notes and incident reports.
• Model positive behaviours, healthy boundaries, and effective communication at all times.
• Contribute to a strong team culture through teamwork, reflection, and ongoing learning.
• Experience in Youth Work, Child Safety, or a related field
• Current, unrestricted Australian Driver’s Licence (open class)
• Certificate IV in Child, Youth & Family Intervention, or similar (or working towards it)
• First Aid & CPR certification
• Current Paid Blue Card
• National Police Check (within 6 months)
• Ability to obtain LCS check
• Hope & Healing Module certificate (we can assist if needed)

Why Join MANAWISE?

• Permanent part time employment
• Be part of a growing organisation with new residentials opening
• Join a supportive, values-driven team
• Access ongoing training and professional development
• Make a lasting impact in young people’s lives
• Additional training to develop your career

About MANAWISE

MANAWISE is committed to working together to create connected, caring, and thriving communities. We are a youth-focused service provider delivering quality care to vulnerable children and young people. Built on cultural principles of connection, care and kindness, our 24/7 services and programs support children and young people to feel valued and appreciated. Our practice is evidence-informed and supported through professional supervision and team support.