Residential Youth Care Supervisor

DCC Industry Group; Queensland; Hybrid; AUD 95,000 - 110,000; Full time

Benefits offered by this job

Permanent, full-time role

Predictable Mon–Fri schedule

No personal vehicle required during工作

Career development with leaders

Employee Assistance Program (EAP)

$100,000 per annum plus super

Job summary

DCC Industry Group is seeking a dedicated leader to support day-to-day residential program operations and develop practice with youth workers in our care. You will work with the Case Manager to implement structure, deliver on-floor floor support, and guide trauma-informed care for young people.

The role includes supervising staff, coordinating rosters, inductions, and supervision, while ensuring strong communication with the Case Manager and stakeholders across programs.

Qualifications

• Minimum of Certificate IV or higher in Youth Work or Child, Youth and Family Intervention or similar - As per listed qualifications here: www.families.qld.gov.au/_media/documents/about-us/partners/licensing/minimum-qualification-standard-information-sheet.pdf
• 2+ years' experience in residential youth work with a strong knowledge of Child Protection and Out of Home Care is essential
• Strong time management and organisational skills
• Current Blue Card and LCS check
• Current Open/P2 Australian Driver's License
• Current First Aid and CPR, or willingness to obtain
• Proven experience in mentoring and developing staff

Responsibilities

• Staff and program inductions for all new employees in residential programs
• Rostering of staff, ensuring over and under-utilisation is kept to a minimum
• Assist with recruitment and conduct interviews
• Developing weekly house planner and activity structures
• Communicate effectively, both verbally and in writing with all youth workers and Case Manager in a professional and timely manner
• Delivering care, support and guidance to our young people in a trauma-informed manner and identifying their needs.
• Up lining both client and stakeholder complaints and incidents promptly and in line with organisational requirements to the Case Manager.
• Complete grocery list and weekly shopping for the program
• Supporting staff through reflective supervision, guidance, and strategic long term goal setting, as well as training and coaching.
• Compile staff feedback and performance issues to Case Manager and provide Weekly Handover
• Supporting multiple programs in the absence of other House Managers.
• Any other duties as required (eg. Beds/nights)

Skills

Time management

Organisational skills

Blue Card and LCS check

Driver's licence (Open/P2)

First Aid and CPR

Mentoring and staff development

Education

Certificate IV or higher in Youth Work or related field

Job description

DCC Industry Group is seeking a dedicated leader to support day-to-day residential program operations and develop practice with youth workers in our care. You will work with the Case Manager to implement structure, deliver on-floor floor support, and guide trauma-informed care for young people.

The role includes supervising staff, coordinating rosters, inductions, and supervision, while ensuring strong communication with the Case Manager and stakeholders across programs.