Residential Support Worker

Stride Mental Health; Brisbane; On-site; AUD 39,000 - 50,000; Full time

Job summary

Stride Mental Health in Brisbane seeks a casual support worker to provide quality services to adults and people with mental illness living in supported accommodation. You will deliver client-centred, community-oriented support and help maintain essential relationships to promote independent living.

You will work in a collaborative recovery model, assist with daily living skills and personal hygiene, support household tasks, and mentor clients in building productive relationships and conflict

Qualifications

• Cert IV in mental health or related discipline (ideally diploma or bachelor).
• Experience with people experiencing mental illness.
• Ability to act calmly and sensitively with distressed people.
• Understanding of duty of care, privacy and confidentiality.
• Blue Card and NDIS worker screening clearance.
• Current driver's license.

Responsibilities

• Provide quality support to people with mental illness in supported accommodation.
• Deliver client-focused, community-oriented and sensitive support.
• Help clients maintain relationships to enable independent living.
• Promote access and equity via collaborative recovery model.
• Assist with daily living skills and personal hygiene education.
• Encourage clients to participate in daily household tasks and build skills.
• Mentor clients in building productive relationships and conflict resolution.

Skills

Empathy

Communication

Calm under pressure

Client support

Community engagement

Education

Cert IV in Mental Health

Diploma or Bachelor preferred

Tools

Microsoft Office

Job description

About Us

We are leaders in mental health service delivery, specialising in working with adults and young people, and in early childhood intervention.

About Us

We are leaders in mental health service delivery, specialising in working with adults and young people, and in early childhood intervention. Stride is a name that expresses our ambition - it's a name that's purposeful and shows awareness of the important role we play in the recovery journey.

On Offer

• Based in Birkdale. QLD
• Casual opportunity available
• Paying on SCHADS Level 3 plus Super
• May be eligible for salary packaging options (up to $15,899 tax free!)
• Stride Rewards - access to discounts from 100s of retailers (fashion, food and fitness)
• Supportive team environment
• Excellent training and career development

Role Overview

• Provide quality support and services to people with a mental illness, who live in supported accommodation.
• Provide support that is client focused, community oriented, and sensitive.
• Assist people with a mental illness to maintain key organisational and other relationships, which facilitate independent living.
• Increase access and equity for clients within a "collaborative recovery model of psychosocial rehabilitation".
• Assist people with mental illness to improve daily living skills.
• Encourage clients to practice personal hygiene and educate on healthy living habits
• Encourage clients to assist in daily household tasks.
• Mentor clients in building productive relationships and using effective conflict resolution strategies.

Requirements

• Minimum of Cert IV in mental health or community services related discipline (ideally a completed diploma or Bachelors)
• Demonstrated effective listening, empathy and communication skills
• Experience in working with people experiencing mental illness
• Ability to think and act calmly and deal sensitively with distressed people
• Understanding of the principles of duty of care, rights to privacy and confidentiality
• Ability to help program participants link in with other relevant community resources and to promote the rights, responsibilities and recovery of program participants
• Demonstrated ability to work with families, carers, government agencies and community services
• Willingness to abide by the Disability Services Acts and Standards and Work Health & Safety Act
• Competence with Microsoft Office
• Must be available for overnight shifts
• Must be available to work a rotating 24/7 roster
• Must be eligible to apply/currently hold a Blue Card
• Must hold/be willing to apply for NDIS worker screening clearance
• Current driver's license

Stride is committed to the safeguarding of children and vulnerable people. All applicants applying for roles within Stride must undergo required screening processes prior to their successful appointment.

Stride is an inclusive workplace and we encourage applications from diverse backgrounds in order to enhance the depth of cultural diversity and insight within our workforce.

Stride is an inclusive workplace and we encourage applications from diverse backgrounds in order to enhance the depth of cultural diversity and insight within our workforce.

This includes but is not limited to people with a lived-experience of mental health recovery, Aboriginal and Torres Strait Islander people, people from culturally and linguistically diverse backgrounds, LGBTQIA+, and people with disabilities.