Peer Support Worker

Stride; Queensland; Hybrid; AUD 40,000 - 60,000; Part time

Benefits offered by this job

Salary packaging

Meals allowance

Leave loading 17.5%

Wellbeing leave

Stride Rewards

Additional leave purchase

Paid parental leave

Training and development

Job summary

Stride Hub in Springwood, QLD, is seeking a Part-time, permanent support worker to assist adults, families and carers in non-clinical role within a community mental health service. The role includes data collection, roster management, and client advocacy to support recovery.

The position offers salary packaging up to $15,899 tax free, meals/entertainment allowance up to $2,650, 17.5% leave loading, wellbeing leave, and opportunities for training and career development.

Qualifications

• Minimum of a Cert IV in a Community services related discipline.
• Experience living with mental illness or caring for someone with mental illness is desirable.
• Knowledge of Aboriginal and Torres Strait Islander cultures and effective communication with Indigenous clients.
• Ability to work in a multidisciplinary team and apply recovery-oriented approaches.
• Eligible to apply for or hold Blue Card and NDIS worker screening clearance.
• Valid driver's license with good history and access to a vehicle.

Responsibilities

• Provide regular, flexible, non-clinical support to service users and review their needs.
• Assist clients to achieve independence by offering information, training and support.
• Routinely perform Outcome Measures and other data collection.
• Use tools like Supportability for rosters, time input, and case notes.
• Deliver client-focused information and advocacy using the recovery process.
• Participate in Communities of Practice and professional development activities.

Education

Cert IV in Community Services or equivalent (ideally Bachelor's or Diploma)

Experience with mental illness or lived experience as carer

Job description

About Us

We're leaders in mental health service delivery, specialising in working with adults and young people, and in early childhood intervention.

Stride is a name that expresses our ambition - it's a name that's purposeful and shows awareness of the important role we play in the recovery journey.

Our Service

Stride Hub is a community mental health and wellbeing service for adults, their families and carers that offers access to integrated care and support to improve recovery outcomes.Participants can access a range of community mental health support services; clinical mental health services; care coordination and NDIS supports.The service also offers full DBT clinical and DBT skills building interventions to the community.

On offer

• Based in Springwood, QLD
• Part-time (2.5 days / week), permanent opportunity available
• Salary Packaging options (up to $15,899 tax free!)
• Meals and entertainment allowance of up to $2,650!
• Leave loading at 17.5%
• Stride Rewards - access to discounts from 100s of retailers (fashion, food and fitness)
• One paid wellbeing leave day per year
• Purchase up to 5 additional leave days in a 12 month period (pro rata entitlement if part-time)
• Paid parental leave support
• Supportive team environment
• Excellent training and career development

Role Overview

• Provide regular, flexible, non-clinical support to service users, and assist them to review their needs and resources, monitor activities identified in Client Support Plans.
• Enable clients to achieve independence as far as possible in all areas of their life by providing appropriate information, opportunity, training and support
• Routinely perform Outcome Measures, and other data collection.
• Effective use of Supportability including self-management of rosters, record time and sign off of client activity, input journal entries and case notes.
• Provide support (that is sensitive, client focused and community orientated), advocacy and information to our clients with the use of the recovery process
• Attendance and participation in Communities of Practice, professional development and Critical incident management activities.

Requirements

• Minimum of a Cert IV in a Community services related discipline (ideally a completed Bachelors or Diploma).
• To haveexperienced a mental illness which is now under effective management or lived experience of caring for someone having gone through mental illness.
• Knowledge and understanding of the Aboriginal and Torres Strait Islanders Culture and the ability to communicate effectively and sensitively with Indigenous Clients.
• Experience, skills and knowledge in working with people experiencing mental illness.
• Understanding of and ability to apply the principles of a recovery-oriented, person-centered, and strengths-based approach to service delivery.
• Ability to implement and facilitate capacity building activities with participants.
• Ability to demonstrate initiative and work independently.
• Capacity to collaborate within a multidisciplinary team across a range of organisations.
• Must be eligible to apply/currently hold a Blue Card
• Must hold/be willing to apply for NDIS worker screening clearance
• Current driver's licence with a good driving history and a registered, well maintained vehicle that is available to be used for the purposes of this role.

Stride is committed to the safeguarding of children and vulnerable people. All applicants applying for roles within Stride must undergo required screening processes prior to their successful appointment.

Stride is an inclusive workplace and we encourage applications from diverse backgrounds in order to enhance the depth of cultural diversity and insight within our workforce.

This includes but is not limited to people with a lived-experience of mental healthrecovery,Aboriginal and Torres Strait Islander people, people from culturally and linguistically diverse backgrounds, LGBTQIA+, and people with disabilities.

Applications will be viewed and actioned upon receipt, with a finalclosing dateof 12 October 2026.

Any queries please email [e-mail]