Residential Support Worker

Stride; Caboolture; On-site; AUD 39,000 - 50,000; Part time

Benefits offered by this job

Stride Rewards – discounts from 100s (

Training and career development

Salary packaging options up to $15,899

Job summary

Stride is seeking casual roles in Caboolture, QLD to provide quality support for adults and young people living with mental illness in supported accommodation. You’ll work in a collaborative recovery model, promoting independence and community connections.

Roles include overnight shifts on a rotating 24/7 roster. Applicants must have a Cert IV in mental health or related discipline, be eligible for a Blue Card, and hold a driver’s license. Excellent training and career development are provided.

Qualifications

• Minimum Cert IV in mental health or related discipline (ideally a completed diploma or Bachelors).
• Demonstrated effective listening, empathy and communication skills.
• Experience in working with people experiencing mental illness.
• Ability to think and act calmly and deal sensitively with distressed people.
• Understanding of duty of care, rights to privacy and confidentiality.
• Ability to link program participants with other community resources and promote recovery.
• Experience working with families, carers, government agencies and community services.
• Willingness to abide by Disability Services Acts and Standards and Work Health & Safety Act.
• Competence with Microsoft Office.
• Must be available for overnight shifts.
• Must be available to work a rotating 24/7 roster.
• Must be eligible to apply/currently hold a Blue Card.
• Must hold/be willing to apply for NDIS worker screening clearance.
• Current driver’s license

Responsibilities

• Provide quality support and services to people with a mental illness, who live in supported accommodation.
• Provide support that is client focused, community oriented, and sensitive.
• Assist people with a mental illness to maintain key organisational and other relationships, which facilitate independent living.
• Increase access and equity for clients within a collaborative recovery model of psychosocial rehabilitation.
• Assist people with mental illness to improve daily living skills.
• Encourage clients to practice personal hygiene and educate on healthy living habits.
• Encourage clients to assist in daily household tasks.
• Mentor clients in building productive relationships and using effective conflict resolution strategies.

Skills

Empathy

Active listening

Communication

Conflict resolution

Education

Cert IV in mental health or community services

Diploma or Bachelor’s degree preferred

Tools

Microsoft Office

Job description

About us:

We are leaders in mental health service delivery, specialising in working with adults and young people, and in early childhood intervention.

Stride is a name that expresses our ambition – it’s a name that’s purposeful and shows awareness of the important role we play in the recovery journey.

On offer:

• Based in Caboolture, QLD
• Multiple casual opportunities available
• Paying on SCHADS Level 3plus Super
• May be eligible for salary packaging options (up to $15,899 tax free!)
• Stride Rewards – access to discounts from 100s of retailers (fashion, food and fitness)
• Supportive team environment
• Excellent training and career development

Role overview:

• Provide quality support and services to people with a mental illness, who live in supported accommodation.
• Provide support that is client focused, community oriented, and sensitive.
• Assist people with a mental illness to maintain key organisational and other relationships, which facilitate independent living.
• Increase access and equity for clients within a "collaborative recovery model of psychosocial rehabilitation".
• Assist people with mental illness to improve daily living skills.
• Encourage clients to practice personal hygiene and educate on healthy living habits
• Encourage clients to assist in daily household tasks.
• Mentor clients in building productive relationships and using effective conflict resolution strategies.

Requirements:

• Minimum of Cert IV in mental health or community services related discipline (ideally a completed diploma or Bachelors)
• Demonstrated effective listening, empathy and communication skills
• Experience in working with people experiencing mental illness
• Ability to think and act calmly and deal sensitively with distressed peopleli>
• Understanding of the principles of duty of care, rights to privacy and confidentiality
• Ability to help program participants link in with other relevant community resources and to promote the rights, responsibilities and recovery of program participants
• Demonstrated ability to work with families, carers, government agencies and community services
• Willingness to abide by the Disability Services Acts and Standards and Work Health & Safety Act
• Competence with Microsoft Office
• Must be available for overnight shifts
• Must be available to work a rotating 24/7 roster
• Must be eligible to apply/currently hold a Blue Card
• Must hold/be willing to apply for NDIS worker screening clearance
• Current driver's license

Stride is committed to the safeguarding of children and vulnerable people. All applicants applying for roles within Stride must undergo required screening processes prior to their successful appointment.

Stride is an inclusive workplace and we encourage applications from diverse backgrounds in order to enhance the depth of cultural diversity and insight within our workforce.

This includes but is not limited to people with a lived-experience of mental healthrecovery,Aboriginal and Torres Strait Islander people, people from culturally and linguistically diverse backgrounds, LGBTQIA+, and people with disabilities.

Applications will be viewed and actioned upon receipt, with a finalclosing date of 28 October, 2026.

Any queries please email [e-mail].