Residential Support Supervisor

Supported Care; Caloundra; On-site; AUD 54,000 - 70,000; Part time

Benefits offered by this job

Sleepover shifts with additional andro

Training and ongoing development

Flexible rosters

Job summary

Supported Care in Queensland is seeking a Residential Support Supervisor (casual) based at Caloundra House. You will oversee care for residents with varying needs, predominantly on sleepover shifts.

You’ll perform welfare checks, meals, medication administration, and handover documentation, while maintaining hygiene and safety in a supportive community setting. Previous experience in disability services is desirable, and you will have access to ongoing training and flexible rosters.

Qualifications

• Experience in disability or health services is preferred.
• Current first aid certificate or ability to obtain.
• Current national police clearance certificate or Yellow Card (or ability to obtain).

Responsibilities

• Welfare checks
• Preparing and organising breakfast/lunch/dinner for residents
• Administering medication
• Documenting notes for handover purposes
• Dealing with high pressure or emergency situations
• Supporting 30 residents with any assistance they require
• Cleaning and maintaining high levels of hygiene in all areas

Skills

Mental Health

Disability Services

Job description

Work with a team that cares as much about you as we do about our clients.

At Supported Care, we believe that exceptional care starts with an exceptional team. If you’re passionate about making a difference in people’s lives and want to work in a supportive, rewarding environment, we’d love to hear from you.

Why Join Supported Care ?

We’re not just another disability service provider—we’re a team that values and invests in the people who make what we do possible. Here’s why you’ll love working with us:

A Great Team Culture

Enjoy a workplace where collaboration, respect, and positivity are at the heart of everything we do. We celebrate team bonding and believe that a happy team creates happy clients.

We are proud to provide our staff with industry leading Employee Assistance Program. Accessible 24 hours a day, 365 days a year, this service is available to provide confidential counselling support, supporting staff mental health and wellbeing with a holistic approach at no cost to staff.

Responsive and Experienced Managers

Work with managers who listen, support, and value your input. Our flat leadership structure ensures your voice is heard, and your ideas matter.

All of our senior leaders at Supported Care began as Support Workers, and are regularly on site to listen and understand your concerns.

Opportunities for Advancement

Whether you're starting as a support worker or joining in a specialist role, we offer pathways for growth and professional development. Your career goals are important to us.

Greater than 3 out of 4 of Supported Care’s Senior Leaders started as Support Workers with Supported Care. Every new role is always advertised internally first, and we are proud of our internal development and mentorship pathways.

We understand the importance of work-life balance and offer flexible rosters to suit your lifestyle.

Our shifts include day shifts, weekend shifts, and overnight sleepover shifts; to suit your lifestyle. We have work available various settings:

• In a shared working environment, at locations where you can work alongside and collaborate with other Support Workers and receive support from onsite senior leaders.
• In a community environment, where you can support customers to live their best lives and gain greater independence.

Training and Support

Gain access to ongoing training, mentorship, and professional development opportunities, so you’re always growing and improving.

At Supported Care, we are committed to supporting the ongoing professional development of our workforce.

We are very pleased to host our own online specialised Learning Academy, in which staff can access 80+ e-learning modules on demand, specialised to the clients we support.

Further, we run internal Training Workshops, delivered by a dedicated Training and Development Manager, in which staff are paid to attend specialised workshops that have been crafted to equip our workforce with the specialised skills they need to support our clients to live their best lives.

Make a Real Difference

Be part of a team that empowers individuals to live their best lives. The work you do will directly improve the lives of others.

What We’re Looking For

We’re seeking individuals who are passionate, empathetic, and committed to making a positive impact. If you have a background in disability services, health, or just a genuine desire to help others, you might be a great fit for our team.

• Mental Health
• QLD Other
• Casual
• Sleepover shifts with additional allowance
• Training and ongoing development provided

About the role:

TheResidential Support Supervisorposition is a casual role with shifts varying throughout the week. This position is based out of our Caloundra House facility. We are looking for a candidate that is comfortable working predominantly sleepover shifts.

AsResidential Support Supervisor, you will be responsible for the support and provision of services for all residents with varying needs and levels of support requirements.

Some duties include:

• Welfare checks
• Preparing and organising breakfast/lunch/dinner for residents
• Administering medication
• Documenting any and all notes for handover purposes
• Dealing with high pressure & emergency situations
• Supporting 30 residents with any assistance they require
• Cleaning and maintaining high levels of hygiene in all areas

About you:

• Comfortable working within a level III Supported Accommodation environment
• Previous experience working in a fast-paced environment
• Current first aid certificate or ability to obtain
• Experience in working with people coming from different backgrounds and lifestyle challenges
• Current national police clearance certificate or yellow card (or ability to obtain)
• Able to work sleepover shifts

About the organisation:

Caloundra House is the Brisbane premier level III supported accommodation facility providing a safe, stable and dynamic community environment for individuals with varying levels of support needs. Located in the Caloundra area, the house offers tailored care that promotes independence, choice, and a sense of belonging.

The facility features modern, accessible amenities, and is designed to cater to the individual needs of each resident, supporting them in living a fulfilling and meaningful life in a supportive and inclusive setting.

While experience is always valued, what matters most to us is your attitude and commitment to providing high-quality support. To thrive in our team, you’ll need:

• A strong work ethic and reliability.
• Empathy, respect, and understanding for clients.
• A willingness to learn and grow.
• Relevant checks or the ability to obtain them (eg Yellow Card and First aid / CPR).