Complex Mental Health Support Workers

Csbs

Australia

On-site

AUD 38,572 - 49,593

Full time

14 days+

Get more replies from employers

Send a job-specific resume in minutes.

Benefits offered by this job

Paid training and development

Comprehensive induction

Buddy shifts

Ongoing learning and development

Clinical and behavioural support

Above-award rates for overnight shifts

Sleepover allowances

Rosters released 3-4 weeks in advance

Wellbeing matters

Fitness Passport membership access

Employee Assistance Program (EAP)

Job summary

CSBS on the Gold Coast seeks compassionate Support Workers to provide one-on-one supports to two men with complex mental health and disability needs across separate living arrangements. You will work with a committed team, receive comprehensive training, and support independence, dignity, and meaningful participation in daily life.

Role includes day, afternoon, and sleepover shifts, with weekend work and up to 45–50 hours per fortnight.

Qualifications

Minimum 12 months' disability support experience.
Ability to follow support plans and collaborate with families and health professionals.
NDIS Worker Screening Check or willingness to obtain.
Queensland Blue Card.
Current First Aid & CPR.
Open Driver Licence and own insured vehicle.

Responsibilities

Build meaningful, professional relationships with participants.
Provide one-on-one supports across two living arrangements.
Support daily living activities and community access.
Follow Positive Behaviour Support strategies.
Maintain accurate records and shift reporting.
Work collaboratively with families and allied health professionals.

Education

Certificate III Individual Support, Disability or equivalent

Job description

Gold Coast | Supported Independent Living (SIL)

Be part of someone's story and see the difference you make.

We're looking for compassionate, reliable Support Workers to join our team on the Gold Coast. In this role, you'll provide individualised one-on-one supports to two men with complex mental health and disability-related support needs across separate living arrangements. You'll become part of a consistent support team focused on building trust, promoting independence, and supporting each person to live life on their own terms.

About the people you'll support

You’ll be supporting two men with lived experience of complex mental health and disability, including Autism Spectrum Disorder and Schizophrenia.

Both enjoy active and meaningful lives that include social activities, community participation, recreation, health and wellbeing goals, and spending time with people and things that matter to them.

This role requires someone who is patient, consistent, and relationship-focused. Someone who can build trust over time and provide support in a way that respects individual choices, communication styles, routines, and goals.

Success in this role comes from being calm, reliable, respectful, and able to maintain professional boundaries while supporting people to increase their independence, participation, and quality of life. Our approach focuses on dignity, choice, safety, and meaningful participation in everyday life.

About the role

You will provide one-on-one supports across two individual support arrangements, assisting participants in their homes and within the community. This is a hands-on role supporting people with complex mental health and behavioural support needs. The successful applicant will work as part of an experienced team and receive comprehensive training before commencing work.

Your role will include:

Building meaningful, professional relationships
Supporting daily living activities
Community access and social participation
Supporting health and wellbeing goals
Following Positive Behaviour Support strategies
Maintaining accurate records and shift reporting
Working collaboratively with families and allied health professionals

About the shifts

This role includes a mix of day, afternoon and sleepover shifts, including weekend work. Regular ongoing hours are available, with opportunities to pick up additional shifts across the team. Approximate fortnightly hours available: up to 45-50 hours per fortnight.

About you

You’ll be someone who remains calm under pressure, values professional boundaries, and genuinely wants to make a positive difference in people's lives.

Highly desirable experience