Residential Services Manager Colton Close

Benetas; Melbourne; On-site; AUD 120,000 - 150,000; Full time

Benefits offered by this job

5 weeks annual leave

Not-for-profit salary packaging up to

Job summary

Benetas is seeking a Residential Services Manager for Colton Close in Glenroy, northern Melbourne. You will lead an aged care home, ensure high-quality, person-centred care, and drive continuous improvements across operations.

Join a not-for-profit organisation delivering services to thousands of older Victorians, with a culture that values respect and collaboration. Opportunities for career progression and professional development are available.

Qualifications

• Experience in managing an aged care service.
• Strong understanding of the New Standards and Aged Care Act.
• Strong interpersonal and customer service skills.
• Ability to adapt and adjust priorities.

Responsibilities

• Lead and manage the Glenroy aged care home.
• Ensure compliance with the Aged Care Act and New Standards.
• Provide person-centred care and service quality.
• Foster strong stakeholder relationships.

Skills

Aged care management

Interpersonal skills

Customer service

Leadership

Adaptability

Job description

Residential Services Manager Colton Close

Join our team of 2000+ people making a positive difference to over 15,000 older Victorians through aged care services. As a respected not-for-profit organisation, we’re transforming the experience of ageing through collaboration, new ideas and investment in people and services.

Our Team

Our Leaders take pride in where they work and their ability to make a real difference. Working across different functions at Benetas, our Leaders have the space to create change and support new ways of working as we continue to digitise our operations. Our Operational Leaders feel heard and are recognised for their contributions, supported by progressive and empathetic Senior Leaders in a culture that values respect, authenticity and connection. There's plenty of opportunities to broaden skill sets and advance careers, while making a positive difference in the lives of older Victorians.

The Role

We are looking for experienced Residential Manager at our Glenroy home in northern Melbourne

• Demonstrated experience in managing an aged care service
• Strong understanding of the New Standards and Aged Care Act
• Strong interpersonal skills and customer service
• Ability to adapt and adjust priorities

About you

To be successful in this role you will need:

• Meet the key criteria
• Drive
• Passion
• Resilience
• Sense of humour and fun

Why Benetas?

• 5 week's annual leave and monthly ADO (not cumulative)
• Not for profit salary packaging up to $18,550 per annum - reduce tax and increase your take home pay
• Career Progression – Internal promotions, cross-departmental mobility, leadership development opportunities, internal training programs + our own Scholarship program
• Recognitions and Awards – celebrate your achievements with peer and Benetas recognition programs

Join us on our fulfilling journey, as we transform the experience of ageing through collaboration, new ideas and genuine care. Across many different and interesting roles, we support our people to build meaningful connections and make a real impact by delivering exceptional, person-centred care. Our accessible and supportive leaders provide the resources, professional development and opportunities for career growth you need to succeed. Live your best work/life in an inclusive, people-centred environment, where our values are deeply lived, your safety and well-being are a priority and your contribution is celebrated. Feel uplifted by our supportive and respectful culture, where purposeful work connects us and everything we do.