Clinical Services Manager - Clarinda

Benetas; Melbourne; On-site; AUD 110,000 - 150,000; Full time

Benefits offered by this job

Salary packaging

Career progression

Supportive culture

Recognition programs

Job summary

Benetas is seeking an experienced Clinical Services Manager to provide strategic and operational leadership within our Residential Aged Care home in Clarinda, home to 78 residents. Reporting to the Residential Services Manager, you will lead multidisciplinary clinical and care teams to deliver safe, high-quality, person-centred care while driving compliance, clinical excellence and continuous improvement.

As a key leader and Responsible Person under the Aged Care Act 2024, you will play an

Qualifications

• Current AHPRA Registration and a Bachelor of Nursing qualification.
• Leadership experience within aged care, healthcare or a related clinical environment.
• Knowledge of clinical governance, quality systems, risk management and aged care legislation.
• Expertise in person-centred care for residents with complex needs, dementia and palliative care.
• Exceptional communication and relationship-building with residents, families, staff and external stakeholders.

Responsibilities

• Provide clinical leadership and oversight to nursing and care teams to ensure outcomes.
• Lead quality, risk and incident management, investigations and continuous improvement.
• Support person-centred care through assessments, care planning, reviews and complex care management.
• Mentor and develop team members, fostering accountability and professional growth.
• Collaborate with residents, families and external stakeholders to coordinate high-quality care.

Skills

Clinical leadership

Regulatory compliance

People management

Communication

Strategic thinking

Education

Bachelor of Nursing

Job description

Empowered to shine

Join our team of 2000+ people making a positive difference to over 15,000 older Victorians through aged care services. As a respected not-for-profit organisation, we’re transforming the experience of ageing through collaboration, new ideas and investment in people and services.

Our Team

Our Leaders take pride in where they work and their ability to make a real difference. Working across different functions at Benetas, our Leaders have the space to create change and support new ways of working as we continue to digitise our operations. Our Operational Leaders feel heard and are recognised for their contributions, supported by progressive and empathetic Senior Leaders in a culture that values respect, authenticity and connection. There's plenty of opportunities to broaden skill sets and advance careers, while making a positive difference in the lives of older Victorians.

The Role

We are seeking an experienced and passionate Clinical Services Manager (CSM) to provide strategic and operational leadership within our Residential Aged Care home in Clarinda, home to 78 residents. Reporting to the Residential Services Manager, you will lead and develop multidisciplinary clinical and care teams to deliver safe, high-quality, person-centred care while driving compliance, clinical excellence and continuous improvement. As a key leader and Responsible Person under the Aged Care Act 2024, you will play an integral role in supporting residents to live their best life and achieve their personal goals.

• Provide clinical leadership and oversight to nursing and care teams to ensure exceptional resident outcomes.
• Lead quality, risk and incident management processes, including investigations, root cause analysis and continuous improvement initiatives.
• Support the delivery of person-centred care through assessments, care planning, clinical reviews and complex care management.
• Mentor, coach and develop team members, fostering a culture of accountability, learning and professional growth.
• Collaborate with residents, families, allied health professionals and external stakeholders to ensure coordinated, high-quality care and services.

About You

To be successful in this role, you will have:

• Current AHPRA Registration and a Bachelor of Nursing qualification.
• Demonstrated leadership experience within aged care, healthcare or a related clinical environment.
• Strong knowledge of clinical governance, quality systems, risk management and aged care legislation.
• Expertise in person-centred care, including supporting residents with complex clinical needs, dementia and palliative care requirements.
• Exceptional communication and relationship-building skills, with the ability to engage and influence residents, families, staff and external stakeholders.

Why Benetas?

• Make a meaningful impact in the lives of older Victorians through high-quality, person-centred care.
• Not-for-profit salary packaging of up to $18,550 per annum, helping you increase your take-home pay.
• Career progression opportunities, including leadership development, internal mobility, training programs and our Scholarship Program.
• Be part of a supportive and values-driven organisation that champions continuous improvement, innovation and professional growth.
• Recognition and reward programs that celebrate your contribution and achievements.

Join us on our fulfilling journey, as we transform the experience of ageing through collaboration, new ideas and genuine care. Across many different and interesting roles, we support our people to build meaningful connections and make a real impact by delivering exceptional, person-centred care. Our accessible and supportive leaders provide the resources, professional development and opportunities for career growth you need to succeed. Live your best work/life in an inclusive, people-centred environment, where our values are deeply lived, your safety and well-being are a priority and your contribution is celebrated. Feel uplifted by our supportive and respectful culture, where purposeful work connects us and everything we do.

Interested in developing a career with Benetas,

Applications are reviewed and shortlisted on a rolling basis, and the position may be filled before the ad closes.