Residential Rostering Coordinator - Make a Real Impact

Disability Connect Victoria; Warragul; On-site; AUD 52,000 - 58,000; Full time

Job summary

Disability Connect Victoria (DCV) invites applications for a Residential Rostering Coordinator based in Warragul, Victoria. This permanent full-time role (38 hours per week) supports participants by coordinating rosters with allocated care workers and collaborating with Accommodation Managers to optimise service delivery.

The role requires allocations experience, strong organisational skills, and excellent communication to liaise with participants, families, and care providers.

Qualifications

• 12 months experience in Allocations.
• Experience in a similar role within the social care sector, preferably with residential services.
• Strong organisational and time management skills.
• Strong priority and task management.
• Excellent communication and interpersonal skills to liaise with clients, families, and care providers.
• Ability to work collaboratively within a team and independently when required.
• Proficient in using computer systems and software for record-keeping and reporting.

Responsibilities

• Allocate scheduled participant services to appropriately skilled support workers.
• Confirm shift allocations and communicate changes promptly.
• Update rostering systems with schedule changes.
• Identify recurring allocation concerns.
• Monitor unfilled shifts and cover as needed.
• Maintain recording of worker availability and leave.
• Respond promptly to urgent roster changes to minimise disruption.
• Communicate roster changes with clients, workers, and care team.
• Review and approve support worker leave requests.
• Cross-reference contracted hours with rostered hours.
• Maintain confidentiality of participant and worker information.
• Manage unplanned roster changes due to absences or cancellations.
• Fill last-minute cancellations to meet service needs.
• Ensure compliance with regulations and policies.

Skills

Allocations experience

Organisational skills

Time management

Communication & interpersonal

Team collaboration

Computer systems proficiency

Job description

Disability Connect Victoria (DCV) invites applications for a Residential Rostering Coordinator based in Warragul, Victoria. This permanent full-time role (38 hours per week) supports participants by coordinating rosters with allocated care workers and collaborating with Accommodation Managers to optimise service delivery.

The role requires allocations experience, strong organisational skills, and excellent communication to liaise with participants, families, and care providers.