Residential Field Service Technician Meandu

Cummins; Toowoomba Regional; On-site; AUD 70,000 - 100,000; Full time

Job summary

Cummins is seeking a Residential Field Service Technician to service and repair diesel equipment at the Meandu Mine site in Queensland. You will diagnose and repair Cummins products on-site, maintain the powered fleet, and report faults to site management while following safety procedures.

The role supports field service activities with hands-on training and requires an apprentice-trained technician with experience in high horsepower engines.

Qualifications

• Autonomy to work on field repairs in a mine environment.
• Health, safety and environmental procedures must be followed.
• Diagnose faults using structured troubleshooting and service tools.

Responsibilities

• Diagnose and complete repairs to Cummins products at Meandu Mine Site.
• Keep the Cummins powered fleet running to minimise downtime.
• Complete required documentation in hand-written forms or business systems.

Skills

Autonomy

Safety procedures

Diagnostics

Education

Apprentice Trained Engine Technician

Tools

Electronic service tools

Job description

Residential Field Service Technician Meandu

We are looking for a talented Diesel Technician to join our high performing team in Queensland.

This is a resident mine site technician role at Meandu mine site (Near Kingaroy QLD). In this role, you will act as technical specialist and regular customer support contact to diagnose and complete repairs to Cummins products at Meandu Mine Site.

You will make an impact in the following ways:

You will be required to keep the Cummins powered fleet running to perform optimum efficiency and reduce down time costs.

Communication between Cummins Toowoomba and site will be critical in reporting any faults or improvements within the Cummins powered fleet.

Engages customers in a courteous and professional manner. Anticipates and ensures prompt and efficient attention to customer needs

Applies the use of specialized tools and follows documented procedures and policies to diagnose and complete less complex repairs, including identifying and preparing required parts and tools

Coaches on preventative maintenance activities and basic repairs completed by customer employees

Escalates unresolved issues to more experienced On Site Technicians and/or Supervisor

Completes required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens.

Completes training in line with skill and business requirements

Maintains work area and tools for cleanliness and proper operation

Ensure adherence to all relevant Health Safety & Environmental policies, procedures and legislation and reports any issues / incidents to site management and to their supervisor

Additional Information

This role has a 7on / 7off roster, 12 hours per shift.

Day shift only

You will need a locally valid driving permit

Reporting to the Cummins Toowoomba Manager

You will be provided with Cummins laptop and phone also Cummins training both on line and classroom based training.

The ideal candidate lives locally near Meandu Mine.

Experience

Apprentice Trained Engine Technician (Cert III or equivelant)

You will need basic level field service work experience

You will need intermediate level knowledge of and/or experience with High Horsepower engine products

Cummins High Horse Power experience is preferred.

You must have the ability to work autonomously and follow all safety procedures.

We are looking for a can-do attitude that is willing to support Cummins and site requirements in maintaining the fleet of Haul trucks, Diggers and all auxiliary equipment.

Manages Complexity - Navigates complex and sometimes conflicting information to make effective decisions and solve problems.

Health and Safety Fundamentals - Promotes a proactive safety culture by identifying risks, driving safe behaviours, and supporting an injury-free workplace.

Diagnostics Application - Diagnoses faults using structured troubleshooting processes, service tools, and technical information to achieve effective repairs.

Electronic Service Tool Application - Utilises electronic service tools to diagnose issues, interpret results, and determine appropriate repair actions.

Engine Systems Interactions - Applies knowledge of engine and related systems to accurately diagnose and resolve mechanical and electrical issues.

Product Repair and Maintenance - Performs quality repairs and preventative maintenance in line with technical standards and customer expectations.

Service Documentation - Accurately records service activities, technical findings, and repair outcomes in business systems.

Technical Escalation - Escalates complex technical issues effectively while maintaining thorough documentation and timely resolution.

Values Differences - Recognises and values diverse perspectives, backgrounds, and experiences to strengthen team performance and business outcomes.

100% On-Site No

Cummins is an equal employment opportunity employer. Our policy is to provide equal employment opportunities to all qualified persons, without regard to race, sex, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity, and/or expression, or other status protected by law. If you require any reasonable adjustments to accommodate a health condition or disability, please let us know. Your journey with us matters.