Agricultural Service Technician

Gaia Global Ltd; Cairns Regional; On-site; AUD 48,000 - 83,000; Full time

Benefits offered by this job

Overtime penalties

Uniforms provided

Income protection

Private health discounts

Annual remuneration review

Onsite parking

Employee assistance program

Paid parental leave

Job summary

Cummins in Cairns, Far North Queensland, is seeking a Diesel Technician to diagnose and complete engine repairs at customers' sites. You will engage customers professionally, use specialised tools, and follow documented procedures to diagnose and repair engines.

Responsibilities include performing preventative maintenance, completing documentation, and maintaining the service vehicle and tools. On-site work with an on-call roster and overtime penalties are part of the role.

Qualifications

• Apprentice Trained Engine Technician (Cert III) or equivalent.
• Basic level of workshop or field service experience.
• Intermediate knowledge of engine products.

Responsibilities

• Diagnose and repair engines at customer sites.
• Engage customers professionally and address needs.
• Use specialized tools and documented procedures to diagnose and repair.
• Perform preventative maintenance on engines and related components.
• Document service worksheets and timesheets accurately.
• Identify additional service opportunities with customers.
• Maintain service vehicle and tools in good condition.
• Adhere to Health, Safety & Environmental policies.

Skills

Apprentice Trained Engine Technician

Workshop/field service experience

Engine products knowledge

Education

Cert III Engine Technician

Tools

Cummins experience

Job description

Job Summary:

We are looking for a talented Diesel Technician to join the high performing team at our Cairns branch in Far North Queensland. In this role you will diagnose and complete repairs to engines at the customer\'s site.

You will make an impact in the following ways:

• Engage customers in a courteous and professional manner. Anticipates and ensures prompt and efficient attention to customer needs.
• Apply the use of specialized tools and follows documented procedures and policies to diagnose and complete repairs, including identifying and preparing required parts and tools.
• Perform preventative maintenance activities as per documented schedules and standards on engine and related components in the field.
• Escalate unresolved issues to more experienced Field Service Technicians and/or Supervisor.
• Complete required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens.
• Identify additional service opportunities with customer.
• Complete training in line with skill and business requirements.
• Maintain service vehicle and tools for cleanliness and proper operation.
• Ensure adherence to all relevant Health Safety & Environmental policies, procedures and legislation and reports any issues / incidents to site management and to their supervisor.
• Complete in workshop repairs as required

Additional Information:

• Full Time / 38 hours per week
• On Call Roster
• Overtime as required - Penalty rates paid for all work above 38 hours
• All your Safety equipment / PPE and uniforms are provided and laundered
• Domestic Relocation from across Australia may be offered for the right candidate
• Local Valid Drivers License is required
• Remote Area Travel Required

To be successful in this role you will need the following:

• Apprentice Trained Engine Technician (Cert III) or equivalent
• Basic level of workshop or field service experience required
• Intermediate level knowledge of and/or experience with engine products

Preferred but not essential:

• Heavy Vehicle or Mobile Plant Experience
• HR License
• Cummins experience
• Remote Work Experience
• Power Generation (Mechanical) experience

Compensation and Benefits

• Competitive hourly rate
• Overtime & Loading penalties
• Safety equipment / PPE provided
• Uniforms provided
• Income Protection continuance insurance
• Discounts with select private health insurance, PC software/hardware and a range of vehicles
• Annual remuneration review
• Participation in an annual variable compensation (bonus) program
• A range of personal and professional benefits
• Onsite parking
• Employee Assistance Program available to employees
• Paid Parental leave (Conditions apply)

At Cummins, we are an equal opportunity employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, colour, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.

Job Type: Technician

Relocation Package: No

100% On-Site: No

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