Residential Claims Desktop Assessor – Construction Expert

Fuse Recruitment; North Lakes; Hybrid; AUD 65,000 - 90,000; Full time

Job summary

Fuse Recruitment is seeking a Desktop Assessor in North Lakes, Brisbane to join a high-performing claims team. You will leverage your construction experience to assess and scope minor property repairs, manage a portfolio of claims, and deliver timely, quality outcomes.

The role offers flexible location options, a supportive environment, and opportunities to grow technical capability within insurance claims.

Qualifications

• Experience in building, construction, loss adjusting, or property claims.
• Ability to interpret scopes of work and assess repair requirements.
• Strong attention to detail and excellent decision‑making skills.
• Claims experience within insurance is highly regarded.
• Background as a trade professional looking to transition into assessing welcomed.
• Strong communication skills and a customer‑focused approach.

Responsibilities

• Managing a portfolio of minor property claims through the desktop assessing process.
• Reviewing scopes of work, documentation, and claim information.
• Applying your construction knowledge to assess repair requirements.
• Ensuring claims are managed efficiently and within delegated authority.
• Liaising with internal teams, customers, and external stakeholders.
• Delivering accurate and timely claim outcomes while maintaining quality standards.

Skills

Building knowledge

Construction expertise

Property claims

Scopes of work

Attention to detail

Decision making

Customer focus

Communication skills

Job description

Fuse Recruitment is seeking a Desktop Assessor in North Lakes, Brisbane to join a high-performing claims team. You will leverage your construction experience to assess and scope minor property repairs, manage a portfolio of claims, and deliver timely, quality outcomes.

The role offers flexible location options, a supportive environment, and opportunities to grow technical capability within insurance claims.