Residential Care Officer

Miracle LifeCare; Parramatta; On-site; AUD 54,000 - 66,000; Full time

Job summary

Miracle LifeCare is seeking a compassionate Residential Care Officer to join our Supported Independent Living (SIL) team. You will provide person-centred care, supervision and developmental support to residents in our residential setting, assessing needs and implementing tailored programs to promote independence and wellbeing.

You will maintain records, coordinate with families and professionals, and participate in continuous service improvement to ensure safe, respectful care aligned with

Qualifications

• Relevant qualification and/or experience in residential care, disability support, community services or a related field appropriate to the position.
• Ability to assess support needs, deliver individualised programs and prepare clear progress documentation.
• Strong communication, teamwork, safeguarding and professional boundary skills.

Responsibilities

• Assess residents' individual needs, strengths, goals and support requirements through observations, discussions and review of relevant care information.
• Contribute to the development, implementation and regular review of individual support plans, daily routines and skill-development programs.
• Provide care, supervision, emotional support and practical assistance in a safe and respectful residential environment.
• Facilitate activities that build daily living, communication, social participation and independent living skills.
• Monitor residents' wellbeing, behaviours, participation and progress against agreed goals, escalating concerns through appropriate channels.
• Maintain accurate case notes, progress reports, incident records and shift handover documentation in accordance with organisational procedures.
• Liaise with residents, families, guardians, support coordinators and allied health or other professionals as appropriate.
• Support positive behaviour strategies, risk management and safeguarding practices in line with approved plans and training.
• Assist residents to access education, recreational activities and community services consistent with their individual goals.
• Participate in staff meetings, case reviews, program evaluations and continuous improvement of residential care services.

Job description

We are seeking a compassionate and organised Residential Care Officer to join our Supported Independent Living (SIL) team. You will provide person-centred care, supervision, and developmental support to the residents in our residential care setting. The role involves assessing individual support needs, implementing tailored programs, promoting independence and wellbeing, maintaining records and coordinating with families and relevant professionals.

Key responsibilities

Assess residents' individual needs, strengths, goals and support requirements through observations, discussions and review of relevant care information.

Contribute to the development, implementation and regular review of individual support plans, daily routines and skill-development programs.

Provide care, supervision, emotional support and practical assistance in a safe and respectful residential environment.

Facilitate activities that build daily living, communication, social participation and independent living skills.

Monitor residents' wellbeing, behaviours, participation and progress against agreed goals, escalating concerns through appropriate channels.

Maintain accurate case notes, progress reports, incident records and shift handover documentation in accordance with organisational procedures.

Liaise with residents, families, guardians, support coordinators and allied health or other professionals as appropriate.

Support positive behaviour strategies, risk management and safeguarding practices in line with approved plans and training.

Assist residents to access education, recreational activities and community services consistent with their individual goals.

Participate in staff meetings, case reviews, program evaluations and continuous improvement of residential care services.

Requirements

Relevant qualification and/or experience in residential care, disability support, community services or a related field appropriate to the position.

Ability to assess support needs, deliver individualised programs and prepare clear progress documentation.

Strong communication, teamwork, safeguarding and professional boundary skills.

Required NDIS worker screening check, first aid training, licences, and other role-specific clearances as applicable to the service and jurisdiction.