Residential Care Case Manager

Masp; Mildura; On-site; AUD 55,000 - 75,000; Full time

Job summary

Masp is seeking a Scheduling and Reservations Coordinator to manage customer requests, calendar details, and reservation information from a remote setting in Australia. The candidate will coordinate dates, times, and customer preferences with accuracy and responsiveness.

You will respond to inquiries, gather details, research options, confirm and remind, and update records. A reliable, detail-oriented communicator who can learn calendar systems will thrive in this role.

Qualifications

• Strong scheduling and organizational skills.
• Clear communication with customers.
• Attention to detail and data accuracy.
• Ability to learn calendar and reservation systems.
• Reliable and professional demeanor.

Responsibilities

• Respond to scheduling and reservation inquiries
• Gather dates, preferences, and customer details
• Research available times and options
• Coordinate appointments and reservation requests
• Review calendar information
• Confirm dates and relevant details
• Send reminders and updates
• Assist with rescheduling requests
• Communicate changes promptly
• Maintain accurate calendars and records
• Follow up on incomplete requests

Skills

Scheduling

Organization

Attention to detail

Communication

Time management

Data entry

Calendar systems

Reliability

Adaptability

Job description

Scheduling and Reservations Coordinator – Remote

We are seeking an organized Scheduling and Reservations Coordinator to manage customer requests, calendar details, and reservation information.

The ideal candidate is accurate, responsive, and comfortable coordinating dates, times, and customer preferences.

Key Responsibilities

• Respond to scheduling and reservation inquiries
• Gather dates, preferences, and customer details
• Research available times and options
• Coordinate appointments and reservation requests
• Review calendar information
• Confirm dates and relevant details
• Send reminders and updates
• Assist with rescheduling requests
• Communicate changes promptly
• Maintain accurate calendars and records
• Follow up on incomplete requests

Qualifications

• Strong scheduling skills
• Excellent organizational abilities
• Careful attention to detail
• Clear customer communication
• Good time-management skills
• Accurate data entry
• Basic computer proficiency
• Ability to learn calendar and reservation systems
• Reliable and professional
• Scheduling experience is helpful but not required