Resident Safety & Property Ops Supervisor

Scape; Sydney; Sur place; AUD 85 000 - 110 000; Plein temps

Avantages offerts par ce poste

Annual flu vaccinations

Insurance discounts

Well-being month and a day off

Birthday leave

Referral bonuses

EAP / Sonder & Duress support

Résumé du poste

Scape is seeking an Operations Supervisor in Sydney to lead and support the Customer Experience Team, ensuring the safety and well-being of residents and the building. You will act as the escalation point for residents and stakeholders, coordinating responses and guiding a dynamic team.

The role requires a minimum of 3 years in supervisory work within property management or customer service, with strong leadership, communication, and organizational skills.

Qualifications

• Experience: minimum of 3 years in a supervisory role within property management or a customer service-related environment.
• Leadership: natural leader who makes measured decisions under pressure.
• Positive attitude with growth mindset and adaptability.
• Immaculate presentation and organizational skills.

Responsabilités

• Provide leadership support to the Customer Experience Team and ensure well-being and safety of residents and the building.
• Be the go-to escalation point for residents and key stakeholders, supporting issues and coordinating responses.
• Lead and inspire team members, communicating effectively with diverse groups and maintaining a constructive work environment.

Connaissances

People leadership

Customer service

Property management

Communication

Team leadership

Decision making

Multitasking

Cultural sensitivity

Description du poste

Scape is seeking an Operations Supervisor in Sydney to lead and support the Customer Experience Team, ensuring the safety and well-being of residents and the building. You will act as the escalation point for residents and stakeholders, coordinating responses and guiding a dynamic team.

The role requires a minimum of 3 years in supervisory work within property management or customer service, with strong leadership, communication, and organizational skills.