Resident Field Service Tech – Heavy Equipment Diagnostics

Komatsu Australia; Fairfield; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Tool of Trade Vehicle

Mobile

Laptop

RDO

Job summary

Komatsu Australia is seeking a Resident Field Service Technician to support customers across the Geelong region in Victoria. You will work independently in the field, providing scheduled servicing, diagnostics, breakdown support and repairs, while building strong customer relationships and planning future maintenance.

The role requires strong diagnostics and repair experience with heavy equipment, hydraulics and electrical systems.

Qualifications

• Strong heavy equipment diagnostics and repair experience.
• Confidence working with hydraulics and electrical systems.
• Ability to interpret OEM schematics, wiring diagrams, hydraulic circuits and technical manuals.
• Experience using diagnostic and specialised testing equipment.
• Strong fault-finding and troubleshooting capability.
• Excellent time management and ability to prioritise your own workload.
• A genuine commitment to safety and quality workmanship.
• Strong communication and customer service skills.
• Confidence completing technical reports and working with computer-based systems.
• Ability to work autonomously.

Responsibilities

• Diagnose, repair and maintain equipment to OEM standards.
• Complete scheduled servicing, breakdown repairs and planned maintenance.
• Manage daily priorities and jobs in the field by building customer relationships.
• Build strong relationships with customers and inform them about machine condition and upcoming maintenance.
• Identify future parts, service and component repair requirements.
• Help plan upcoming servicing, component changeouts, shutdowns and major repairs.
• Coordinate with Parts, Technical Support, Supervisors and other teams to ensure you have what you need.
• Complete service reports, inspections, warranty documentation and paperwork on time.

Skills

Heavy equipment diagnostics

Hydraulics

Electrical systems

Customer service

Time management

Autonomous worker

Tools

Diagnostic testing equipment

Job description

Komatsu Australia is seeking a Resident Field Service Technician to support customers across the Geelong region in Victoria. You will work independently in the field, providing scheduled servicing, diagnostics, breakdown support and repairs, while building strong customer relationships and planning future maintenance.

The role requires strong diagnostics and repair experience with heavy equipment, hydraulics and electrical systems.