Residence Manager

Arcare Aged Care; Borough of Queenscliffe; On-site; AUD 120,000 - 150,000; Full time

Job summary

Arcare Point Lonsdale is seeking a Residence Manager to lead a 90-bed residence, delivering high-quality care and a safe, supportive environment for residents and staff.

You will oversee operations, financial management, regulatory compliance, and staff development, working with clinical teams to meet residents' physical, emotional, and social needs. This permanent full-time role offers career progression within Arcare's VIC network.

Qualifications

• Previous management experience in aged care or health services.
• Current AHPRA registration.
• Comprehensive understanding of aged care regulations and compliance requirements.
• Exhibit a high level of financial accountability.
• Excellent verbal and written communication skills.
• Leadership qualities to inspire and develop staff.

Responsibilities

• Oversee and manage leadership roles including clinical, environmental, catering, lifestyle, and administration.
• Collaborate with clinical staff to ensure residents receive high-quality care addressing physical, emotional, and social needs.
• Develop and manage budgets for the Residence and allocate resources effectively.
• Implement quality improvement initiatives to enhance care and services.
• Ensure adherence to relevant laws, regulations, and industry standards for aged care facilities.
• Maintain effective communication with residents, families, staff, and external stakeholders.

Skills

Leadership

Staff management

Communication

Problem-solving

Education

AHPRA Registration

NDIS Worker Screening Check

Job description

Residence Manager - Arcare Point Lonsdale

• 90-Bed Residence
• Permanent Full-time opportunity
• Opportunities for Professional Development and Career Progression

About The Role

Arcare believes that care and support is shaped by the quality of the relationships and interactions between residents, families and team members.

The Residence Manager plays a crucial role in creating a safe, supportive, and comfortable environment for Arcare residents. You will ensure that the Residence operates efficiently, provide leadership, direction, care and financial management, while overseeing a diverse workforce. You will be instrumental in the overall success of the Residence, and the well-being of its' employees and residents.

Your Primary Duties Will Be

• Staff Management: Overseeing and managing Leadership roles, including Clinical, Environmental, Catering, Lifestyle and Administration. This includes hiring, training, and performance evaluations to ensure a competent and well-functioning team.
• Resident Support: Collaborating with clinical staff to ensure that residents receive high-quality care that meets their physical, emotional, and social needs.
• Budgeting and Financial Management: Developing and managing budgets for the Residence, allocating resources effectively to support the needs of residents and staff while maintaining cost-effectiveness.
• Quality Improvement: Implementing quality and continuous improvement initiatives to enhance the overall standard of care and services provided to residents.
• Regulatory Compliance: Ensuring adherence to relevant laws, regulations, and industry standards specific to aged care facilities.
• Communication: Maintaining effective communication with residents, their families, staff, and external stakeholders to address concerns, provide updates, and foster a positive and transparent environment.

What We're Looking For

• Previous Management experience in Aged Care or Health Services Sector
• Current AHPRA Registration
• Comprehensive understanding of the aged care industry, including regulations, compliance requirements, best practices and emerging trends
• Exhibit a high level of financial accountability.
• Excellent verbal and written communication skills
• Proficient in problem-solving, tackling challenges with skill and efficiency
• Exhibit leadership qualities, inspire, and actively support the development of employees

About Arcare

As one of Australia’s leading aged care providers, Arcare operates over 60 residences across QLD, NSW, ACT, SA and VIC, supported by more than 10,000 team members. Our focus is simple - building meaningful relationships between residents, families, and staff, with our residents at the heart of everything we do.

Applicants must have Australian Working Rights and hold (or be willing to obtain) a NDIS Worker Screening Check.

Arcare is proud to celebrate diversity and is an equal opportunity employer.