Research Officer

Victorian Government; Melbourne; Hybrid; AUD 80,000 - 110,000; Full time

Benefits offered by this job

Salary packaging options

Generous personal leave entitlements

Accrued days off for full‑time roles

Free on‑site parking

Job summary

Ambulance Victoria is seeking a Research Officer to support the clinical registry and research portfolio, focusing on ethics, governance and long‑term patient follow‑up. The role involves survivor interviews, data extracts, reports and governance submissions to ensure regulatory compliance.

The position is Full‑Time ongoing with hybrid options, requiring presence at Blackburn Business Centre. You will work with the Manager-Clinical Registries, Research & Evaluation to deliver high‑quality

Qualifications

• Completion of a degree with relevant experience or equivalent training in health/biomedical fields.
• Experience in research data collection, management, analysis and reporting.
• Experience supporting research ethics, governance, submissions and compliance.
• Strong analytical and problem‑solving skills with ability to work independently.

Responsibilities

• Maintain and monitor clinical registry data with accuracy and timeliness.
• Perform hospital follow‑up and QA checks, resolve data queries.
• Prepare data extracts and reports to support quality improvement and research.
• Administer patient quality of life interviews via telephone and document responses.
• Build relationships with internal and external stakeholders to achieve objectives.

Skills

Research

Ethics governance

Data collection

Data analysis

Interviews

Stakeholder liaison

Attention to detail

Communication

Education

Bachelor of Science

Bachelor of Nursing

Tools

Microsoft Excel

Databases

Statistical software

Job description

At Ambulance Victoria (AV) we are proud to share our commitment to save and improve lives by providing outstanding care for our patients. This is our promise to every patient, and it sits at the heart of everything we do. No matter what corporate or support role you play in delivering our critical services to Victorians, you will join a team dedicated to bringing our vision to be a world leading ambulance service to life.

We are seeking a Research Officer to support the delivery of Ambulance Victoria's clinical registry and research portfolio, with a particular focus on research ethics, governance and long‑term patient follow‑up. The role will lead survivor outcome collection through interviews with out‑of‑hospital cardiac arrest survivors and their families, generating critical evidence on long‑term survival, recovery and quality of life. The position will coordinate ethics and governance processes across registry and research projects, including the preparation of submissions, monitoring of approvals, and ensuring compliance with applicable ethical, privacy and regulatory standards. In addition, the Research Officer will contribute to the governance and quality assurance of clinical registries, liaise with hospitals and external stakeholders, and prepare reports and data extracts that inform clinical practice, service improvement and research.

This if a Full‑Time ongoing position. While WFH/Hybrid options are available, it is essential that the successful applicant maintains a presence at Blackburn Business Centre in line with our hybrid working model.

About the role

Reporting to the Manager-Clinical Registries, Research & Evaluation, responsibilities of this position include, but not limited to:

• Maintain and monitor clinical registry data, ensuring information is accurate, complete and reported within required timeframes
• Perform hospital follow‑up for patients, undertake quality assurance checks of hospital data, and liaise with hospital contacts and Health Information Services to resolve data queries. Support registries governance processes, including ethics applications, reporting and compliance requirements
• Prepare data extracts, reports and registries/research outputs to support organisational reporting, quality improvement and publication activities
• Administer patient quality of life interviews via telephone, maintain strong response rates, and ensure precise documentation of participant responses
• Build strong relationships with internal and external stakeholders, providing support and advice to achieve shared objectives

About you

To be considered for this position you will possess:

• Completion of a degree or relevant industry certification with subsequent relevant experience or an equivalent combination of training and relevant experience (e.g. Bachelor of Science, Bachelor of Nursing) (Desirable)
• Demonstrated experience in research, including data collection, management, analysis and reporting
• Experience supporting research ethics, governance and compliance activities, including ethics submissions, reporting requirements, audit readiness, and adherence to regulatory and institutional standards
• Strong analytical and problem‑solving skills, with the ability to work independently and interpret complex information
• Proficiency in Microsoft Office applications, particularly Excel, and experience working with databases and statistical software
• Exceptional attention to detail, organisational skills and a commitment to delivering high‑quality outcomes

Working at Ambulance Victoria

As a valued member of AV you will enjoy a professional working environment that recognises the importance of work/life balance. We offer salary packaging options, generous personal leave entitlements, accrued days off for full‑time roles, and other benefits including free on‑site parking.

We believe our people are our greatest resource, and the sustainability of our workforce depends on how well we utilise our people's skills and abilities and whether our staffing reflects the diversity of the Victorian community. If you are ready to be an integralpartin bringing our values of Care, Accountability, Respect and Excellence to life at AV, we want to hear from you!

By applying for a position, you agree to undertake an assessment of any Secondary Employment or outside interests, in line with AV's Secondary Employment procedure. This is required to ensure there is no perceived or actual conflict of interest for AV should you be successful and commence in the role.

Successful applicants will need to be willing to complete pre‑employment screening including references, misconduct and Police Checks.

This position is classified AV3 under the Ambulance Victoria (Management and Administrative Staff) Enterprise Agreement 2025.

The position description can be found on the AV Careers website.

At all levels of our organisation a diverse and inclusive workforce allows us to deliver the Best Care to the Victorian community, and helps create a healthier, more productive workplace for our people. In the e vent you require a reasonable adjustment to support your application for this role, please contact us at [e-mail] and a member of our Recruitment & Selection team will be in touch.

Applications close Wednesday 4 November 2026 at 11.59pm