Research Lead: Strategy, Insights & Student Impact

Online Education Services; Cremorne; Híbrido; AUD 120.000 - 180.000; Jornada completa

Descripción de la vacante

Online Education Services is seeking a Research Lead to drive high-impact insights that inform product development, student experience, and organisational strategy. You will partner with senior leaders to translate complex findings into practical recommendations, shaping decisions that improve student outcomes and retention.

You will lead a high-performing team, oversee diverse methodologies, and champion research governance and best practices across the organisation, while fostering growth and

Formación

• Strategic researcher with ability to translate insights into actionable business decisions.
• Experience leading research programs and developing research strategy.
• Strong stakeholder management and ability to influence at senior levels.

Responsabilidades

• Lead, coach and develop a high-performing research team.
• Drive prioritisation and delivery of strategic research initiatives.
• Translate research findings into clear recommendations for decisions.
• Partner with senior stakeholders across Marketing, Operations, Academic Partnerships, Retention and Learning Solutions.
• Combine qualitative and quantitative research, analytics and student feedback for actionable insights.
• Identify trends, risks and opportunities impacting student experience.
• Champion governance, standards and ethical frameworks in research.
• Build research capability and literacy across the organisation.

Conocimientos

Strategic leadership

Stakeholder management

Team leadership

Qualitative research

Quantitative research

Educación

Bachelor's degree in Psychology

Social Sciences degree

Marketing degree

Descripción del empleo

Online Education Services is seeking a Research Lead to drive high-impact insights that inform product development, student experience, and organisational strategy. You will partner with senior leaders to translate complex findings into practical recommendations, shaping decisions that improve student outcomes and retention.

You will lead a high-performing team, oversee diverse methodologies, and champion research governance and best practices across the organisation, while fostering growth and