Research Lead: Strategic Insights for Student Success

Online Education Services; Melbourne; Híbrido; AUD 90.000 - 140.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible hybrid working

Wellbeing initiatives

Professional development opportunities

Paid parental leave

Study assistance

Income protection insurance

Health & lifestyle benefits

Descripción de la vacante

Online Education Services (OES) invites a strategic Research Lead to guide a high-performing team in generating insights that influence student outcomes, product development and organisational strategy. You will partner with senior stakeholders across Marketing, Operations, Academic Partnerships and Learning Solutions to translate complex data into actionable recommendations.

You will build research capability, governance and ethical standards while fostering a culture of collaboration,

Formación

• Relevant tertiary qualifications in Psychology, Social Sciences, Marketing, Research, or a related discipline.
• Extensive proven experience in customer, student, social or market research.
• Strong expertise across qualitative and quantitative research methodologies.
• Proven experience leading complex research programs and developing research strategy.
• Exceptional stakeholder management and influencing skills.
• Experience coaching and developing high-performing teams.
• A demonstrated ability to turn research insights into practical business outcomes.
• A passion for enhancing the student experience and improving outcomes through evidence-based decision making.

Responsabilidades

• Lead, coach and develop a high-performing research team.
• Drive the prioritisation and delivery of strategic research initiatives.
• Translate complex research findings into clear recommendations and business decisions.
• Partner with senior stakeholders across Marketing, Operations, Academic Partnerships, Retention and Learning Solutions.
• Combine qualitative and quantitative research, analytics and student feedback to uncover actionable insights.
• Identify emerging trends, risks and opportunities impacting the student experience.
• Champion research best practices, governance, standards and ethical frameworks.
• Build research capability and literacy across the organisation.

Conocimientos

Qualitative research

Quantitative research

Stakeholder management

Leadership

Strategic research

Student-centric research

Mixed methods

Research strategy

Educación

Tertiary qualification in Psychology / Social Sciences / Marketing / Research

Descripción del empleo

Online Education Services (OES) invites a strategic Research Lead to guide a high-performing team in generating insights that influence student outcomes, product development and organisational strategy. You will partner with senior stakeholders across Marketing, Operations, Academic Partnerships and Learning Solutions to translate complex data into actionable recommendations.

You will build research capability, governance and ethical standards while fostering a culture of collaboration,