Research Lead: Insights & Team Leadership (Hybrid)

Oes Australia; Melbourne; Híbrido; AUD 140.000 - 190.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible hybrid working model

Wellbeing initiatives

Professional development opportunities

Paid parental leave

Study assistance

Income protection insurance

Health & lifestyle benefits

Descripción de la vacante

OES Australia is a global education services partner focused on delivering market-leading online learning solutions. As Research Lead, you will guide a high-performing team, align research with strategic priorities, and translate findings into actionable recommendations for senior stakeholders across marketing, operations, and academic partnerships.

You will integrate qualitative and quantitative methods, drive improvements in student outcomes, and advance governance and ethics in research

Formación

• Tertiary qualification in Psychology, Social Sciences, Marketing, or related discipline.
• Extensive proven experience in customer, student, social or market research.
• Strong expertise across qualitative and quantitative methodologies.
• Proven experience leading complex research programs and developing strategy.
• Exceptional stakeholder management and influencing skills.
• Experience coaching and developing high-performing teams.
• Ability to translate research insights into practical business outcomes.
• Passion for enhancing the student experience through evidence-based decision making.

Responsabilidades

• Lead, coach and develop a high-performing research team.
• Drive prioritisation and delivery of strategic research initiatives.
• Translate complex research findings into clear recommendations and business decisions.
• Partner with senior stakeholders across Marketing, Operations, Academic Partnerships, Retention and Learning Solutions.
• Combine qualitative and quantitative research, analytics and student feedback to uncover actionable insights.
• Identify emerging trends, risks and opportunities impacting the student experience.
• Champion research governance and ethical frameworks.
• Build research capability across the organisation.

Conocimientos

Qual & Quant Research

Stakeholder management

Leadership

Research strategy

Student experience

Ethics & governance

Educación

Tertiary degree in Psychology / Social Sciences / Marketing / Research

Descripción del empleo

OES Australia is a global education services partner focused on delivering market-leading online learning solutions. As Research Lead, you will guide a high-performing team, align research with strategic priorities, and translate findings into actionable recommendations for senior stakeholders across marketing, operations, and academic partnerships.

You will integrate qualitative and quantitative methods, drive improvements in student outcomes, and advance governance and ethics in research