Research Lead, Strategy & Insights

Online Education Services; Sydney; Híbrido; AUD 150.000 - 210.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible hybrid working model

Professional development opportunities

Paid parental leave

Study assistance

Income protection insurance

Descripción de la vacante

Online Education Services (OES) is seeking a Research Lead to guide a high-performing team and turn complex data into actionable insights that improve student outcomes and inform strategic decisions.

You will partner with senior stakeholders across Marketing, Operations, Academic Partnerships and Learning Solutions to prioritise initiatives, shape research strategy, and embed governance and evidence-based practices.

Formación

• Extensive proven experience in customer, student, social or market research.
• Strong expertise across qualitative and quantitative research methodologies.
• Proven experience leading complex research programs and developing research strategy.
• Exceptional stakeholder management and influencing skills.

Responsabilidades

• Lead, coach and develop a high-performing research team.
• Drive the prioritisation and delivery of strategic research initiatives.
• Translate complex research findings into clear recommendations and business decisions.
• Partner with senior stakeholders across Marketing, Operations, Academic Partnerships, Retention and Learning Solutions.
• Combine qualitative and quantitative research, analytics and student feedback to uncover actionable insights.
• Identify emerging trends, risks and opportunities impacting the student experience.
• Champion research best practices, governance, standards and ethical frameworks.
• Build research capability and literacy across the organisation.

Conocimientos

Qualitative and quantitative research

Stakeholder management

Team leadership

Research strategy development

Educación

Relevant tertiary qualifications in Psychology, Social Sciences, Marketing, Research, or related discipline

Descripción del empleo

Online Education Services (OES) is seeking a Research Lead to guide a high-performing team and turn complex data into actionable insights that improve student outcomes and inform strategic decisions.

You will partner with senior stakeholders across Marketing, Operations, Academic Partnerships and Learning Solutions to prioritise initiatives, shape research strategy, and embed governance and evidence-based practices.