Lead Insights & Market Research Strategy

University of Sydney; Sydney; On-site; AUD 140,000 - 180,000; Full time

Job summary

The University of Sydney seeks a Senior Manager Insights to lead a team of Insights Analysts, delivering market research and data-driven insights that support outstanding student experiences, informed decision-making and organisational performance across the University.

You will partner with stakeholders across faculties to translate data into actionable recommendations, build a culture of evidence-based decision-making, and develop team capability through strong leadership and collaboration.

Qualifications

• Proven experience leading and developing high-performing teams in a complex environment.
• Extensive experience delivering market research insight projects that drive business outcomes.
• Strong stakeholder management skills with the ability to build trusted relationships and influence at senior levels.
• Demonstrated ability to translate complex data into clear, actionable insights and recommendations for executive audiences.
• Expertise in market research methodologies including qualitative and quantitative disciplines and experience with experience platforms such as Qualtrics.
• Excellent communication, project management and organisational skills, with the ability to manage competing priorities and deliver results.

Responsibilities

• Lead and develop a team of Insights Analysts to deliver high-quality and impactful insights using a range of data sources - market research, behavioural and operational data.
• Build strong stakeholder relationships and provide trusted advice to support strategic decision-making.
• Oversee the delivery of market research projects across the lifecycle from design through to presentations.
• Drive a culture of innovation, data-driven decision-making and continuous improvement.
• Ensure high standards of data quality, governance and operational excellence.

Skills

Team leadership

Market research insights

Stakeholder management

Data translation

Executive communication

Tools

Qualtrics

Job description

The University of Sydney seeks a Senior Manager Insights to lead a team of Insights Analysts, delivering market research and data-driven insights that support outstanding student experiences, informed decision-making and organisational performance across the University.

You will partner with stakeholders across faculties to translate data into actionable recommendations, build a culture of evidence-based decision-making, and develop team capability through strong leadership and collaboration.