Research Knowledge Architect – Knowledge Management

Macquarie University; Sydney; On-site; AUD 85,000 - 120,000; Part time

Benefits offered by this job

Flexible, hybrid work arrangements

17% Superannuation

Onsite parking options

Training and professional development

Onsite childcare facilities

Discounted health insurance

Employee assistance program

Job summary

Macquarie University is hiring a Knowledge Specialist – Research Program to design the knowledge environment for the Research Program, including frameworks, taxonomies, repositories and content for researchers, staff, industry and partners.

You will develop knowledge management plans, build SharePoint knowledge bases, publish knowledge articles, and train teams while coordinating across a diverse program to ensure assets remain current and accessible.

Qualifications

• Tertiary qualifications in Information Management, Research Management, or related discipline, with equivalent experience also considered.
• Hands-on capability with SharePoint, knowledge bases, and content management systems, including search optimisation and UX testing.
• Proven track record creating, editing, and publishing knowledge articles, guidance materials and templates for varied audiences.
• Experience working with subject matter experts and stakeholders in complex or matrixed environments.
• Well-developed reporting, project coordination, and stakeholder engagement capability, including governance papers.
• Ability to combine planning with day-to-day operational delivery, plus experience facilitating workshops or communities of practice.

Responsibilities

• Develop and implement the Research Program Knowledge Management Plan.
• Build and maintain SharePoint knowledge repositories, knowledge bases, FAQs, templates and guidance materials.
• Draft, edit, curate and publish knowledge articles, research insights, lessons learned, methodologies and resources.
• Gather content from researchers and subject matter experts, translating complex information into plain-language content.
• Maintain knowledge article trackers and publication schedules, monitor milestones, risks and deliverables.
• Conduct content reviews and audits so knowledge assets remain current, accurate and useful.
• Test and refine search functionality (AI), keywords, and user experience.
• Facilitate workshops and stakeholder engagement meetings as required.
• Provide training to lift knowledge management capability across the program.
• Advance continuous improvement and wider adoption of knowledge management practice.

Skills

Knowledge management

Content authorship

Stakeholder engagement

Workshop facilitation

Training delivery

Education

Tertiary qualifications in Information Management or related discipline

Tools

SharePoint

Content management systems

Search optimisation

User experience testing

Job description

Macquarie University is hiring a Knowledge Specialist – Research Program to design the knowledge environment for the Research Program, including frameworks, taxonomies, repositories and content for researchers, staff, industry and partners.

You will develop knowledge management plans, build SharePoint knowledge bases, publish knowledge articles, and train teams while coordinating across a diverse program to ensure assets remain current and accessible.