Reporting & Compliance Manager

BGIS, High Profile Market Environment; Melbourne; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Free Onsite Parking

Flexible start and finish times

Job summary

BGIS is seeking an experienced Reporting & Compliance Manager for a high-profile precinct in Melbourne's north. You will monitor contract performance, maintain compliance records, and provide clear site reporting to the client and BGIS team.

This client-facing role emphasizes relationship-building with stakeholders at all levels and acting as the contract's organised hub to support managers and engineers in their core work.

Qualifications

• Background in reporting and compliance, ideally within facilities management or an outsourced services environment.
• Experience in contract administration and database management.
• Experience developing and reporting on complex KPIs, and interpreting property, facilities and financial information.
• Experience with CMMS platforms.
• Sound budgeting, forecasting and financial monitoring skills.
• Excellent written and verbal communication skills, with confidence engaging clients at all levels.
• A diligent, organised and methodical approach, with the ability to prioritise work to tight deadlines.
• Proficiency in Word, Excel and PowerPoint.
• Tertiary qualifications in Property, Commerce, Business or a related discipline.
• Experience in a helpdesk environment.
• Experience supporting or developing a small team.
• Experience in high-profile or high-activity operational sites.

Responsibilities

• Monitor and report on subcontractor performance and contract KPIs through the CMMS.
• Prepare monthly, quarterly and annual performance reports in line with the KPI regime.
• Report weekly on planned maintenance status, aged jobs and work in progress.
• Check the accuracy of CMMS data, including asset registers and maintenance history.
• Collate and report on subcontractor compliance, including HSEQ plans, insurances, inductions and statutory requirements.
• Manage contractor and vendor databases and the specialist third-party vendor contract file.
• Communicate warranty, defect liability and compliance issues to the team.
• Support tendering, tender reviews and subcontractor maintenance plans.
• Prepare account statements and invoicing for approval and contribute to budget development.
• Take minutes at client and contractor meetings and support equipment testing events.
• Build strong relationships with the client, subcontractors and the BGIS team.

Skills

Reporting & compliance

Contract administration

Database management

KPIs reporting

CMMS platforms

Budgeting forecasting

Financial monitoring

Client communication

Organised approach

MS Office

Helpdesk experience

Small team support

High-profile sites

Education

Property or Commerce degree

Tools

CMMS

Job description

BGIS, High Profile Market Environment – Melbourne VIC

Location: Epping, VIC
Company: BGIS, High Profile Market Environment
Employment Type: Full Time, Permanent, On-Site
Benefits: Free Onsite Parking, flexible start and finish times available within core business hours

We acknowledge the Traditional Custodians of the land on which we work, and pay our respects to Elders past, present and emerging.

About BGIS

BGIS is a global provider of integrated facilities management, delivering innovative and sustainable solutions to clients across various industries. We pride ourselves on our collaborative and inclusive culture, and on maintaining high standards of safety, quality, and service.

Purpose of the Role

BGIS is looking for an experienced Reporting & Compliance Manager to support the facilities contract at a high-profile, high-activity precinct in Melbourne's north. Reporting to the Account Manager, you'll monitor and report on contract and subcontractor performance, keep compliance records in order, and make sure the client has clear, accurate information about how the site is performing.

This is a highly client-facing role, so you'll enjoy building positive relationships with stakeholders at every level. You'll also be the organised hub of the contract, freeing up the managers and engineers to focus on their core work.

You'll be joining a lovely team who work well together and have a great rhythm. We'd love to welcome a diligent team player who values collaboration and enjoys contributing to a cohesive and positive team culture.

Key Responsibilities

• Monitor and report on subcontractor performance and contract KPIs through the CMMS.


• Prepare monthly, quarterly and annual performance reports in line with the KPI regime.


• Report weekly on planned maintenance status, aged jobs and work in progress.


• Check the accuracy of CMMS data, including asset registers and maintenance history.


• Collate and report on subcontractor compliance, including HSEQ plans, insurances, inductions and statutory requirements.


• Manage contractor and vendor databases and the specialist third-party vendor contract file.


• Communicate warranty, defect liability and compliance issues to the team.


• Support tendering, tender reviews and subcontractor maintenance plans.


• Prepare account statements and invoicing for approval and contribute to budget development.


• Take minutes at client and contractor meetings and support equipment testing events.


• Build strong relationships with the client, subcontractors and the BGIS team.

Education, Experience & Skills

• Background in reporting and compliance, ideally within facilities management or an outsourced services environment.


• Experience in contract administration and database management.


• Experience developing and reporting on complex KPIs, and interpreting property, facilities and financial information.


• Experience with CMMS platforms.


• Sound knowledge of building services and the related legislation and standards.


• Sound budgeting, forecasting and financial monitoring skills.


• Excellent written and verbal communication skills, with confidence engaging clients at all levels.


• A diligent, organised and methodical approach, with the ability to prioritise work to tight deadlines.


• Proficiency in Word, Excel and PowerPoint.


• Tertiary qualifications in Property, Commerce, Business or a related discipline.


• Experience in a helpdesk environment.


• Experience supporting or developing a small team.


• Experience in high-profile or high-activity operational sites.

Workplace Flexibility

This is a full time, permanent position based 100% on-site in Epping, with free onsite parking available.

Why Join BGIS?

Key Benefits Include:

• Spot recognition vouchers and $2,000 employee referral bonus.


• Access to Flare for discounts across retailers, energy, utilities & much more!


• Fitness Passport (access for you and your family to gyms and aquatic centres nationwide), employee discounts, and optional yearly paid flu vaccination vouchers.


• AFR Best Places to Work 2024 & 2025.


• Winner of Inspiring Workplaces Award 2025.


• Endorsed by Work180 as an employer of choice for women.


• Recognised by WORK180 as a Top 5 Employer for career development opportunities.


• Career progression through secondments & internal mobility.


• Health perks including EAP, wellness programs & flu vaccinations.

BGIS is an equal opportunity employer and we warmly encourage applications from women, Aboriginal and Torres Strait Islander peoples, LGBTQ+ individuals, and people from culturally diverse backgrounds.

To be successful in the role, applicants must have full working rights in Australia.

Please note this is a drug and alcohol free site, and the successful applicant will be subject to random testing.

Explore more opportunities at https://apac.bgis.com