Rental Sales Agent / Customer Service & Sales Representative (Casual)

United States 1 AB Car Rental Services; Adelaide; Presencial; AUD 33.000 - 44.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Competitive rate with loadings

Employee discounts on car rental

Full training provided

Wellbeing programme with discounted保险/

EAP 24/7 support

Descripción de la vacante

Avis Budget Group in Adelaide is seeking a casual Rental Sales Agent to act as the face of our brand at the rental counter. You will interact with customers, market products, and complete bookings while delivering excellent service.

Full training is provided; growth and internal moves are encouraged within our large, global organization. Join a customer-focused team at Adelaide Airport.

Formación

• Applicants must have a full and valid driver’s licence.
• Casual role requiring a minimum availability of 4 days per week.
• Able to work in a fast-paced environment delivering exceptional customer service.
• Previous experience in retail, hospitality, customer service, sales or similar roles.
• Able to follow procedures and adhere to company guidelines and standards.
• Comfortable learning and using various computer systems to input rental information.

Responsabilidades

• Establishing customer car rental needs by actively listening.
• Review add-ons and services to determine what may best suit the customer.
• Communicate rental procedures and guidelines effectively.
• Complete rental bookings in a timely, efficient and accurate manner.
• Answering customer questions and inquiries.

Conocimientos

Customer service

Retail experience

Communication

Driver's license

Fast-paced environment

Herramientas

Rental software

Store systems

Descripción del empleo

We are looking for help at our counters to serve our valued customers. This opportunity in what we call a 'Rental Sales Agent' capacity will be for an ongoing casual role based at Adelaide Airport.

Casual position available

Full training provided to help you achieve your goals & reach your potential

Supportive, friendly, and caring culture

Large, stable global organisation

Opportunity to grow and move internally within our business

About the Role

This Rental Sales Agent is the face of our brand! In this position you will interact with our customers at the rental counter while marketing products and services, completing rental bookings and responding to general customer inquiries.

What you'll do

• Establishing customer car rental needs by actively listening
• Review in detail ABG's various add on's and services as to determine what may best suit the customer
• Communicate rental procedures and guidelines effectively
• Complete rental bookings in a timely, efficient and accurate manner
• Answering customer questions and inquiries

What we're looking for

• Applicants must have a full and valid driver's licence
• This is a casual position that requires a minimum availability of 4 days per week
• Ability to work in a fast paced environment while delivery exceptional customer service
• Previous experience within retail, hospitality, customer service, sales or similar roles
• Ability to follow procedures and adhere to company guidelines and standards
• Comfortable learning and using various computer systems to accurately input rental information

Benefits and Perks

• Competitive Rate + loadings + performance Bonuses
• Employee discounts on car rental across Avis Budget Group
• Full training provided to help you achieve your goals & reach your potential
• Wellbeing programme including discounted life insurance options + discounted health cover + superannuation options
• Employee Assistance Programme (EAP) provided by Converge - 24/7 support for your mental health and wellbeing

About Avis Budget Group

We don't just rent cars. We're changing the way people move. Across our world-famous brands - Avis, Budget, Zipcar, and Apex - we're leading the way for the global mobility industry.Our brands represent a mobility ecosystem of more than 11,000 locations in approximately 180 countries. With more than 70 years of experience in managing global fleets and with one of the largest fleets of connected cars in the world, we are committed to innovation and are moving the future of mobility forward.

Adelaide

South Australia

Australia