Rental Sales Agent / Customer Service & Sales Representative (Fulltime)

Avis Budget Group; Western Australia; On-site; AUD 48,000 - 60,000; Full time

Benefits offered by this job

Competitive rate + loadings/overtime

Employee discounts on car rental

Full training provided

Wellbeing programme + discounted cover

EAP 24/7 support

Job summary

Avis Budget Group at Perth Airport is seeking a friendly Rental Sales Agent to help customers select the right vehicle and complete bookings efficiently. You will join a supportive team in a fast-paced environment, with a rota that includes evenings, weekends and public holidays.

Full training is provided to help you achieve your goals and advance within our global organisation. Enjoy employee discounts on car rental, wellbeing programs, and access to a range of external support services as part

Qualifications

• Full, valid Australian driver’s licence.
• Able to work a rotational roster including evenings, weekends and public holidays.
• Experience in retail, hospitality or customer service; sales experience is valued.

Responsibilities

• Establish customer car rental needs by actively listening.
• Review add-ons and services to determine what may best suit the customer.
• Communicate rental procedures and guidelines effectively.
• Complete rental bookings in a timely, efficient and accurate manner.
• Answer customer questions and inquiries.

Skills

Customer service

Communication

Sales experience

Fast paced environment

Procedural adherence

Tools

Computer systems

Rental software

Job description

We are looking for help at our counters to serve our valued customers. This opportunity in what we call a 'Rental Sales Agent' capacity will be for an ongoing role based at Perth Airport.Fulltime role – 38h/wFull training provided to help you achieve your goals & reach your potentialSupportive, friendly, and caring cultureLarge, stable global organisationOpportunity to grow and move internally within our businessWhat you’ll doEstablishing customer car rental needs by actively listeningReview in detail ABG’s various add on’s and services as to determine what may best suit the customerCommunicate rental procedures and guidelines effectivelyComplete rental bookings in a timely, efficient and accurate mannerAnswering customer questions and inquiriesWhat we’re looking forApplicants must have a full and valid driver’s licenceThis is a full time position and requires availability to work on a rotational roster that includes evenings, weekends and public holidaysHave working right in Australia (As this is fulltime permanent role, we can’t consider Student Visa holders at this stage)Ability to work in a fast paced environment while delivery exceptional customer servicePrevious experience within retail, hospitality, customer service or similar roles, sales experience is highly regarded.Ability to follow procedures and adhere to company guidelines and standardsComfortable learning and using various computer systems to accurately input rental informationBenefits and PerksCompetitive Rate + loadings/overtime rates + performance BonusesEmployee discounts on car rental across Avis Budget GroupFull training provided to help you achieve your goals & reach your potentialWellbeing programme including discounted life insurance options + discounted health cover + superannuation optionsEmployee Assistance Programme (EAP) provided by Converge – 24/7 support for your mental health and wellbeingAbout Avis Budget GroupWe don't just rent cars. We're changing the way people move. Across our world-famous brands - Avis, Budget, Zipcar, and Apex - we're leading the way for the global mobility industry.Our brands represent a mobility ecosystem of more than 11,000 locations in approximately 180 countries. With more than 70 years of experience in managing global fleets and with one of the largest fleets of connected cars in the world, we are committed to innovation and are moving the future of mobility forward.PerthWestern AustraliaAustralia