Rental Sales Agent / Customer Service & Sales Representative (Casual)

Avis Budget Group; Adelaide; On-site; AUD 30,000 - 39,000; Part time

Benefits offered by this job

Competitive rate + loadings + bonuses

Employee discounts on car rental

Full training provided to help you

Wellbeing programme including discount

Employee Assistance Programme (EAP)

Job summary

Avis Budget Group is seeking a casual Rental Sales Agent at Adelaide Airport. You will greet customers at the counter, promote products and services, and handle bookings with care. Training is provided to help you achieve your goals in a supportive, global company culture.

Ideal candidates will have a valid driver’s licence, be available for at least 4 days per week, and thrive in a fast-paced environment while delivering excellent service. Previous retail or service experience is valued.

Qualifications

• Must have a full and valid driver's licence.
• Casual position requiring a minimum availability of 4 days per week.
• Able to work in a fast paced environment while delivering exceptional customer service.
• Previous experience in retail, hospitality, customer service, sales or similar roles.
• Able to follow procedures and adhere to company guidelines and standards.
• Comfortable learning and using various computer systems to accurately input rental information.

Responsibilities

• Interact with customers at the rental counter to identify needs and promote products/services.
• Review add-ons and services to tailor rental solutions for customers.
• Communicate rental procedures and guidelines effectively.
• Complete rental bookings in a timely, efficient and accurate manner.
• Answer customer questions and inquiries.

Skills

Driver's license

Customer service

Retail/hospitality/sales experience

Fast-paced environment

Procedures adherence

Computer systems literacy

Tools

Rental booking systems

Job description

We are looking for help at our counters to serve our valued customers. This opportunity in what we call a 'Rental Sales Agent' capacity will be for an ongoing casual role based at Adelaide Airport.

• Casual position available
• Full training provided to help you achieve your goals & reach your potential
• Supportive, friendly, and caring culture
• Large, stable global organisation
• Opportunity to grow and move internally within our business

About the Role

This Rental Sales Agent is the face of our brand! In this position you will interact with our customers at the rental counter while marketing products and services, completing rental bookings and responding to general customer inquiries.

What you’ll do

• Establishing customer car rental needs by actively listening
• Review in detail ABG's various add on's and services as to determine what may best suit the customer
• Communicate rental procedures and guidelines effectively

• Complete rental bookings in a timely, efficient and accurate manner
• Answering customer questions and inquiries

What we're looking for

• Applicants must have a full and valid driver's licence
• This is a casual position that requires a minimum availability of 4 days per week
• Ability to work in a fast paced environment while delivery exceptional customer service
• Previous experience within retail, hospitality, customer service, sales or similar roles
• Ability to follow procedures and adhere to company guidelines and standards
• Comfortable learning and using various computer systems to accurately input rental information

Benefits and Perks

• Competitive Rate + loadings +performance Bonuses
• Employee discounts oncar rentalacross Avis Budget Group
• Full training providedto help you achieve your goals & reach your potential
• Wellbeing programmeincluding discounted life insuranceoptions +discounted health cover+superannuationoptions
• Employee Assistance Programme(EAP)provided by Converge - 24/7 support for your mental health and wellbeing

About Avis Budget Group

We don't just rent cars. We're changing the way people move. Across our world-famous brands -Avis, Budget, Zipcar, and Apex- we're leading the way for the global mobility industry.Our brands represent a mobility ecosystem of more than 11,000 locations in approximately 180 countries. With more than 70 years of experience in managing global fleets and with one of the largest fleets of connected cars in the world, we are committed to innovation and are moving the future of mobility forward.

AdelaideSouth AustraliaAustralia