Rental Sales Agent

4K Rental; Canterbury-Bankstown; On-site; AUD 30,000 - 41,000; Part time

Job summary

AVIS, part of the 4K Automotive Group, is seeking a Rental Sales Agent on a casual basis to join our team in the Greater Sydney region. The role involves travel between Revesby, Campbelltown, and Hurstville locations to deliver exceptional customer service.

Responsibilities include handling bookings, explaining rental terms, processing payments, and performing vehicle quality checks, all while supporting the team to meet daily targets and maintain compliance.

Qualifications

• Previous customer service experience required.
• Ability to confidently explain rental options and terms.
• Willingness to travel between multiple locations as needed.

Responsibilities

• Engage with customers face-to-face and by phone to identify needs and provide end-to-end rental solutions.
• Explain rental agreements, insurance options, guidelines and procedures clearly.
• Use multiple computer systems to complete bookings, process payments, balance tills and perform admin tasks.
• Conduct vehicle quality checks and coordinate detailing as required.

Skills

Customer service

Sales

Communication

IT literacy

Tools

Point of sale systems

Booking software

Job description

AVIS has been a trusted name in the rental car industry across the Greater Sydney region for decades. AVIS, a part of the 4K Automotive Group, is searching for an experienced Rental Sales Agent to join our experienced team on aCasual basisand assist us in providing exceptional customer service.

This role requires flexibility to travel between our Revesby, Campbelltown, and Hurstville locations as needed.

What You’ll Do?

Your key responsibilities will include:

• Engaging with customers both face-to-face and over the phone to understand their needs and provide end-to-end rental solutions
• Clearly explaining rental agreements, insurance options, guidelines and procedures
• Using multiple computer systems to complete bookings, process payments, handle cash, balance tills and perform administrative tasks
• Conducting vehicle quality assurance inspections, including operational checks, reporting damage and coordinating vehicle detailing
• Working collaboratively with the team to achieve daily targets and business objectives
• Maintaining high operational and compliance standards in line with company policies and regulatory requirements

What we’re looking for?

• A positive, can-do attitude with a strong customer-first mindset
• Proven customer service experience with the ability to confidently resolve queries
• Confidence in offering and explaining suitable products and services to meet customer needs
• A genuine commitment to delivering a seamless, stress-free rental experience
• Strong communication skills with the ability to build rapport quickly
• A proactive problem solver, with strong attention to detail
• Tech savvy and can work effortlessly across multiple IT platforms and tasks simultaneously

Hours: Monday to Friday 7:30am – 5:00pm / Weekends 7:30am – 12:30pm

Why Join us?

• 4K Automotive provides opportunities for all team members to have a long and rewarding career. Benefits include:
• Reward and recognition programs - celebrating milestones, service awards, and birthdays.
• Staff referral bonuses and team perks
• Ongoing career development through internal training and manufacturer-accredited programs
• Employee Assistance Program (EAP)

Discover more about 4K Automotive - explore our Careers Hub: https://www.4kgroup.com.au/careers-hub

• Only shortlisted applicants will be contacted.
• Applicants must reside in Australia and hold full working rights.

We value diversity, equality, and inclusion, and are committed to providing a workplace where everyone feels respected, supported, and empowered to succeed.