Rental Coordinator

Sime; Townsville City; Sur place; AUD 60 000 - 76 000; Plein temps

Avantages offerts par ce poste

Competitive Salary

Career Development

Supportive Team Environment

Diverse & Meaningful Work

Health & Wellbeing Support

Exclusive Employee Discounts

Ongoing Recognition

Inclusive Culture

Résumé du poste

Hastings Deering in Townsville is seeking a highly organized Rental Coordinator on a fixed-term contract through to the end of 2027, reporting to the Business Development Manager - Rental. You will support day-to-day rental fleet operations and deliver exceptional service to internal and external customers.

Responsibilities include managing rental contracts, coordinating invoicing, arranging transport, supporting inspections, preparing quotations, and maintaining accurate records while building

Qualifications

• Rental coordination experience in a rental/administration or customer support role.
• Earthmoving or construction industry exposure relevant to equipment rental.
• Strong customer service orientation and responsiveness.
• Excellent organisational skills with the ability to manage multiple priorities and deadlines.
• High attention to detail in contract management, invoicing and records.
• Strong communication with customers, suppliers and internal stakeholders.
• Proactive problem-solving mindset for coordinating solutions.
• Proficiency using business systems and standard office software.
• Team-focused attitude and willingness to learn and contribute.

Responsabilités

• Manage rental contracts: prepare and process accurate rental agreements and ensure documentation is complete and timely.
• Coordinate rental administration: oversee area rentals, review invoicing schedules and handle rental transactions.
• Facilitate equipment logistics: engage transport providers to move rental gear to and from sites.
• Support fleet readiness: arrange pre- and post-rental inspections and servicing.
• Provide quoting support: prepare and issue equipment hire quotations.
• Deliver exceptional customer service: respond to inquiries and nurture relationships.
• Maintain accurate records: keep rental systems and customer data updated.

Connaissances

Rental coordination experience

Earthmoving or construction industry

Customer service excellence

Administrative capability

Attention to detail

Communication skills

Problem-solving mindset

Systems proficiency

Positive attitude

Outils

Microsoft Office

Description du poste

Kickstart your career or take the next step with Hastings Deering - where our people build something BIGGER!

We are seeking a highly organised and customer-focused Rental Coordinator to join our team in Townsville on a fixed-term contract through to the end of 2027, covering a period of parental leave. Reporting to the Business Development Manager - Rental, you'll play a key role in supporting the day-to-day operations of our rental fleet and delivering exceptional service to both internal and external customers.

What you'll be doing:

• Manage rental contracts - prepare and process accurate rental agreements and ensure all documentation is completed correctly and on time.
• Coordinate rental administration - manage area rentals, review monthly invoicing schedules and action rental-related transactions.
• Facilitate equipment logistics - engage transport providers to coordinate the movement of rental equipment to and from customer sites.
• Support fleet readiness - liaise with the Rental Service team to arrange pre- and post-rental machine inspections and servicing requirements.
• Provide quoting support - assist Rental Account Representatives by preparing and issuing equipment hire quotations.
• Deliver exceptional customer service - respond to rental enquiries, follow up opportunities and maintain strong customer relationships.
• Maintain accurate records - ensure rental systems, customer information and fleet records are updated and maintained.

What you'll need:

• Rental coordination experience - previous experience in a rental coordination, administration or customer support role would be highly advantageous, ideally within a dry hire or equipment rental environment.
• Earthmoving or construction industry exposure - experience working with heavy equipment, construction, mining or earthmoving industries will be highly regarded.
• Customer service excellence - a strong commitment to providing professional and responsive customer support.
• Administrative capability - excellent organisational skills with the ability to manage multiple priorities and deadlines.
• High attention to detail - accuracy in contract management, invoicing and record keeping.
• Communication skills - ability to build effective relationships with customers, suppliers and internal stakeholders.
• Problem-solving mindset - proactive approach to identifying issues and coordinating solutions.
• Systems proficiency - confidence using Microsoft Office applications and business management systems.
• Positive attitude - a team-focused approach with a willingness to learn and contribute to a high-performing environment.

When you join our team at Hastings Deering, you'll benefit from:

• Competitive Salary & Stability - enjoy a competitive remuneration package and the security of working for an industry-leading organisation.
• Career Development - access ongoing training, development opportunities and career pathways across the broader Sime network.
• Supportive Team Environment - work alongside experienced professionals in a collaborative and high-performing team.
• Diverse & Meaningful Work - play an important role supporting customers across a wide range of industries and applications.
• Health & Wellbeing Support - access our Employee Assistance Program for you and your family.
• Exclusive Employee Discounts - enjoy discounts on private health insurance, vehicles, travel and more.
• Ongoing Recognition - benefit from annual salary reviews and recognition programs.
• Inclusive Culture - be part of a workplace that values diversity, inclusion and belonging.