Sales Support Advisor - Resource Industries

Hastings Deering; City of Brisbane; On-site; AUD 90,000 - 110,000; Full time

Benefits offered by this job

Competitive salary

Long-term career

Global opportunities

Health & wellbeing

Team culture

Parental leave

On-site parking

Job summary

Hastings Deering is seeking an experienced Resource Industries Sales Support Advisor to join our Brisbane team. You will coordinate the end-to-end delivery of mining equipment and capital parts from quotation through to customer acceptance in a permanent, Monday to Friday role.

Join a top Caterpillar dealer with extensive regional reach and a commitment to continuous improvement. The position offers stability and opportunities within a global OEM network, based at our Southside Brisbane site.

Qualifications

• Experience in sales support, order management, project administration, or similar coordination role.
• Comfort working with quotations, budgets, invoicing and delivery schedules.

Responsibilities

• Coordinate equipment deliveries from quote through to customer acceptance.
• Manage commercial administration including quotations, costs, invoicing and documentation.
• Provide project visibility with build updates and reports to Account Managers and customers.
• Support tender reviews and collaborate with internal teams to meet requirements.
• Facilitate stakeholder engagement with Caterpillar, suppliers, shipping providers and customs agents.
• Drive continuous improvement and maintain data integrity across sales systems.

Skills

Sales coordination

Project coordination

Technical aptitude

Commercial acumen

Organisation skills

Stakeholder management

ERP systems

Tools

Microsoft Dynamics AX

Job description

Kickstart your career or take the next step with Hastings Deering - where our people build something BIGGER!

We're looking for an experienced Sales Support Advisor to join our Resource Industries team in Brisbane and play a critical role in coordinating the successful delivery of new mining equipment and capital parts projects from quote through to customer acceptance. This is a permanent, Monday to Friday role.

Kickstart your career or take the next step with Hastings Deering - where our people build something BIGGER!

We're looking for an experienced Sales Support Advisor to join our Resource Industries team in Brisbane and play a critical role in coordinating the successful delivery of new mining equipment and capital parts projects from quote through to customer acceptance. This is a permanent, Monday to Friday role.

Who are we and why work with us?

Hastings Deering is proud to be one of the top 5 Caterpillar dealerships globally. We sell, rent, and offer support and parts distribution services for Cat® products across a range of industries, including resources, general construction, civil transport and commercial construction, power systems, government, primary industries and marine.

We have more than 3,500 employees across 23 business service centres throughout Queensland, Northern Territory, Papua New Guinea, the Solomon Islands and New Caledonia, with our headquarters based in Brisbane, Australia.

What you'll be doing:

As a Resource Industries Sales Support Advisor at Hastings Deering, you will:

• Coordinate equipment deliveries - manage the end-to-end lifecycle of new mining equipment and capital parts orders from quotation through to customer acceptance.
• Manage commercial administration - prepare quotations, monitor build costs, process invoicing and maintain accurate documentation.
• Provide project visibility - deliver timely equipment build updates and reporting to Account Managers, customers and key stakeholders.
• Support tender and contract activities - coordinate tender reviews and work collaboratively with internal teams to ensure requirements are met.
• Facilitate stakeholder engagement - liaise with Caterpillar, suppliers, shipping providers and customs agents to ensure seamless project execution.
• Drive continuous improvement - support post-build reviews, identify process improvements and maintain high standards of data integrity across sales systems.

What you'll need:

A successful teammate will have experience in:

• Sales and project coordination - experience in sales support, order management, project administration or a similar coordination role.
• Technical understanding - mechanical aptitude or knowledge of Caterpillar equipment is highly advantageous.
• Commercial acumen - confidence working with quotations, budgets, invoicing and delivery schedules.
• Exceptional organisation skills - ability to manage multiple priorities, deadlines and stakeholders in a fast-paced environment.
• Strong stakeholder management skills - proven ability to collaborate effectively with technical, operational and commercial teams.
• Systems capability - proficiency with Microsoft Office and experience using ERP systems such as Microsoft Dynamics AX or similar.
• Industry knowledge - exposure to mining, heavy equipment, industrial or construction environments will be highly regarded.

When you join our team at Hastings Deering, you'll benefit from:

• Competitive Salary & Security - A rewarding salary package with yearly reviews, along with a range of benefits designed to support your health, well-being and financial security.
• Stable & Long-Term Career - Enjoy the security and opportunities that come with working for a global OEM.
• Innovation & Improvement - Be part of a business that embraces continuous improvement and innovation.
• Global Opportunities - Access career opportunities across the broader Sime network.
• Health & Wellbeing Support - Employee Assistance Program, health initiatives and discounted private health insurance.
• Team & Culture - Join a collaborative and supportive team that values partnership and success.
• Parental Leave - Paid parental leave options for primary and secondary carers.
• Insurance Benefits - Salary continuance insurance.
• On-Site Perks - Convenient Southside location with free on-site parking.

Interested? Here's What's Next:

If you're interested in growing your career with a large OEM, we'd love to hear from you!

Hastings Deering follows a Pre-Employment Process for all successful applicants, which includes two employment references, a National Police Check and a medical assessment. These checks are essential to your application, and your Talent Acquisition Partner will support you through the process.