Remote Travel Planning Specialist - Flexible & Customer-Focused

CSR Limited; Australia; Remote; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Training opportunities

Supportive community

Remote-friendly work

Employee discounts

Flexible schedule

Professional development

Job summary

Scenic Voyages Travel is seeking a Remote Planning Specialist to deliver exceptional customer service and help clients plan memorable travel experiences. You will create and manage client itineraries, coordinate bookings, and provide insightful assistance through email, phone, and chat.

The role offers flexible remote work arrangements and opportunities for professional growth. The successful candidate is customer-focused, detail-oriented, and tech-savvy, with a passion for travel and helping

Qualifications

• Experience in customer service—ideally in travel, tourism, or hospitality.

Responsibilities

• Deliver professional customer service in-person, via phone, or email.
• Assist clients in planning seamless experiences.
• Prepare and manage client itineraries and needs.
• Maintain meticulous records in line with government regulations and company policies.
• Organize and manage files effectively.

Job description

Scenic Voyages Travel is seeking a Remote Planning Specialist to deliver exceptional customer service and help clients plan memorable travel experiences. You will create and manage client itineraries, coordinate bookings, and provide insightful assistance through email, phone, and chat.

The role offers flexible remote work arrangements and opportunities for professional growth. The successful candidate is customer-focused, detail-oriented, and tech-savvy, with a passion for travel and helping