Remote Travel Planning & Client Experience Specialist

Zafa Contracting Pty Ltd; Queensland; Remote; AUD 45,000 - 75,000; Full time

Benefits offered by this job

Multiple training opportunities

Supportive community

Flexible remote work

Employee discounts

Flexible schedule

Professional development assistance

Job summary

Scenic Voyages Travel is seeking a Remote Planning Specialist to join a professional, supportive, and collaborative team. You will deliver exceptional customer service, help clients plan seamless travel experiences, and manage itineraries and records with attention to regulatory requirements.

Join a flexible, fully remote environment with ongoing training and access to travel perks, while contributing to a community that values travel, connection, and meaningful experiences.

Qualifications

• Must be authorized to work in US, UK, Australia, LATAM, or Spain.
• Must have reliable internet.

Responsibilities

• Deliver professional customer service in-person, via phone, or email.
• Assist clients in planning seamless experiences.
• Prepare and manage client itineraries and needs.
• Maintain meticulous records in line with government regulations and company policies.
• Organize and manage files effectively.
• Follow up to confirm trip details and gather feedback.

Skills

Customer service

Communication

Organization

Teamwork

Job description

Scenic Voyages Travel is seeking a Remote Planning Specialist to join a professional, supportive, and collaborative team. You will deliver exceptional customer service, help clients plan seamless travel experiences, and manage itineraries and records with attention to regulatory requirements.

Join a flexible, fully remote environment with ongoing training and access to travel perks, while contributing to a community that values travel, connection, and meaningful experiences.