Remote Travel Operations Coordinator

Westpac Group; Canberra; Remote; AUD 50,000 - 70,000; Full time

Benefits offered by this job

Fully remote work structure

Flexible scheduling framework

Structured training and onboarding

Access to travel benefits

Job summary

Westpac Group is seeking a Remote Travel Administrative Coordinator to support the travel team’s daily operations. You will manage client communications, booking records, and schedules in a fully remote role with structured onboarding.

The ideal candidate is highly organized, professional, and comfortable working independently. No prior travel industry experience is required, and comprehensive training will be provided.

Qualifications

• Strong organizational and communication abilities.
• Experience in administrative support or coordination.
• Comfortable working independently in a fully remote environment.
• Detail-oriented, dependable, and tech‑savvy.

Responsibilities

• Manage client communications, travel documentation, and booking records.
• Coordinate schedules, appointments and follow-ups for travel arrangements.
• Support administrative workflows and ensure deadlines and details are met.
• Maintain accurate client records and track important booking information.
• Provide professional, responsive support to clients and team members.
• Assist with process improvements and updates to internal travel systems.

Skills

Organizational skills

Communication skills

Administrative support

Independent work

Detail-oriented

Tech-savvy

Tools

Booking platforms

CRM tools

Digital tools

Job description

Westpac Group is seeking a Remote Travel Administrative Coordinator to support the travel team’s daily operations. You will manage client communications, booking records, and schedules in a fully remote role with structured onboarding.

The ideal candidate is highly organized, professional, and comfortable working independently. No prior travel industry experience is required, and comprehensive training will be provided.