Remote Travel Concierge & Trip Experience Pro

Livetripexperience; Canberra; Remote; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Fully remote work

Travel deals and benefits

Job summary

Livetripexperience is seeking a Virtual Travel Experience Agent to join a fully remote team. You will guide clients through travel preparations and provide ongoing support during their trips, ensuring a smooth, enjoyable journey from start to finish.

The role emphasizes proactive communication, personalized recommendations, and timely updates to build trust and satisfaction with every traveler. Prior hospitality or concierge exposure is a plus for this position.

Responsibilities

• Deliver exceptional customer care by proactively addressing client needs before and during trips.
• Assist with itinerary management, including last-minute adjustments and upgrades.
• Provide personalized travel recommendations and clear guidance on documentation.
• Monitor client trips to anticipate needs and send timely updates or check-ins.

Job description

Livetripexperience is seeking a Virtual Travel Experience Agent to join a fully remote team. You will guide clients through travel preparations and provide ongoing support during their trips, ensuring a smooth, enjoyable journey from start to finish.

The role emphasizes proactive communication, personalized recommendations, and timely updates to build trust and satisfaction with every traveler. Prior hospitality or concierge exposure is a plus for this position.