Remote Travel Concierge & Client Experience Specialist

Livetripexperience; Western Australia; A distancia; AUD 60.000 - 75.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Fully remote team

Career advancement

Mentorship

Exclusive travel deals

Descripción de la vacante

Livetripexperience is seeking a dedicated Virtual Travel Experience Agent to deliver world-class hospitality remotely. You will guide clients through their travel planning and provide ongoing support during trips, ensuring confidence and excitement.

The role emphasizes proactive care, itinerary management, personalized recommendations, and timely communication. A fully remote team environment offers mentorship, career progression, and access to exclusive travel deals.

Formación

• Customer-obsessed with a genuine desire to help people.
• Organized and able to manage multiple itineraries.
• Adaptive to changing tools and procedures.
• Background in hospitality, concierge services, or travel agencies is a plus.
• Remote-ready with a quiet workspace and reliable internet.

Responsabilidades

• Deliver exceptional customer care by proactively addressing client needs before and during their trips.
• Assist with itinerary management, including last-minute adjustments and upgrades.
• Provide personalized recommendations and clear guidance on travel documentation.
• Monitor client trips to anticipate needs and send timely updates or check-ins.
• Build trust with clients through professional, friendly, and timely communication.

Conocimientos

Customer-obsessed

Organized

Adaptive

Hospitality-experience

Descripción del empleo

Livetripexperience is seeking a dedicated Virtual Travel Experience Agent to deliver world-class hospitality remotely. You will guide clients through their travel planning and provide ongoing support during trips, ensuring confidence and excitement.

The role emphasizes proactive care, itinerary management, personalized recommendations, and timely communication. A fully remote team environment offers mentorship, career progression, and access to exclusive travel deals.