Remote Travel Agent & Planner | Flexible Hours & Training

Asm Global; Newcastle; Hybrid; AUD 45,000 - 60,000; Full time

Benefits offered by this job

Training opportunities

Supportive community

Remote work flexibility

Development assistance

Employee discounts

Flexible schedule

Job summary

Scenic Voyages Travel is seeking a Remote Travel Agent/Advisor to support clients via phone, email, or live chat. You will plan and tailor travel itineraries, assist with bookings, and maintain accurate records, ensuring compliance with government regulations and company policies.

The role offers remote work with flexible PT/FT options, fostering professional growth. We value a proactive, detail‑oriented professional who communicates clearly and collaborates well with teammates.

Qualifications

• Proven ability to deliver high levels of customer service across channels.
• Experience planning and organizing detailed itineraries for clients.
• Comfort with remote teamwork and collaboration tools.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.

Responsibilities

• Deliver professional customer service in person, via phone, or email.
• Assist clients in planning seamless experiences.
• Prepare and manage client itineraries and needs.
• Maintain meticulous records in line with regulations and company policies.
• Organise and manage files effectively.

Skills

Customer service

Itinerary planning

Remote collaboration

Communication

Team player

Job description

Scenic Voyages Travel is seeking a Remote Travel Agent/Advisor to support clients via phone, email, or live chat. You will plan and tailor travel itineraries, assist with bookings, and maintain accurate records, ensuring compliance with government regulations and company policies.

The role offers remote work with flexible PT/FT options, fostering professional growth. We value a proactive, detail‑oriented professional who communicates clearly and collaborates well with teammates.