Remote Technical Operations Lead for AI & Automations

Jobgether

Australia

Remote

AUD 47,000 - 71,000

Full time

7 days ago

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Benefits offered by this job

Fully remote work

Async-first environment

Weekly operations meetings

Autonomy and ownership

Senior stakeholder exposure

Broad tech stack exposure

AI-first tooling

Competitive USD salary 3k–4.5k/mo

Job summary

Jobgether partners with a company in Australia seeking a Technical Operations Lead. This hands-on role focuses on turning operational problems into scalable systems, automations, and repeatable processes.

You will own projects end to end across CRM, automation, reporting, integrations, and AI-enabled workflows, working asynchronously with minimal meetings. The ideal candidate combines technical curiosity, strong systems thinking, hands-on building ability, and the judgment to ensure long-term

Qualifications

Demonstrated experience building and implementing operational systems, workflows, automations, integrations, or internal tools that people actively use.
Strong hands-on experience with HubSpot beyond basic administration, including workflows, integrations, segmentation, CRM architecture, and operational automation.
Ability to identify a business problem, determine what should be built, and independently turn the solution into a working system.
Practical experience writing, modifying, debugging, or working with real code; AI-assisted development experience is expected.
Experience building and deploying AI-powered workflows, tools, or automations that have been used in real production environments.
Strong systems-thinking and problem-solving abilities, with the ability to identify root causes and design practical, scalable solutions.
Experience working with automation and integration tools such as n8n, Make, Zapier, APIs, or comparable platforms is highly relevant.
Familiarity with tools such as Claude, Claude Code, Google Sheets, Google Workspace, ClickUp, Looker, Vercel, or similar platforms is an asset.
Ability to learn unfamiliar technologies independently without requiring extensive formal training.
Strong organizational and project ownership skills, including the ability to manage multiple initiatives and keep projects moving without a traditional backlog.
Ability to collaborate directly with sales, account management, operations, leadership, and technical teams.
Management experience can be useful, but direct people-management experience is not required.
Comfortable working in an environment where AI is an integral part of daily workflows and where experimentation and rapid iteration are encouraged.
Available for full-time contract work and able to maintain consistent overlap with the team’s working schedule when required.

Responsibilities

Own technical operations projects from problem identification through implementation, adoption, documentation, and ongoing improvement.
Translate business problems and desired outcomes into practical systems, workflows, automations, and technical solutions without relying on detailed specifications.
Migrate and standardize meeting-booking and website form processes using HubSpot and establish consistent structures across the organization.
Architect HubSpot segmentation and CRM structures so reporting, routing, and operational workflows rely on clear and scalable data models.
Connect platforms such as Google Search Console, GA4, and Merchant Center with AI tools to automate analysis, reporting, alerts, and insights for client-facing teams.
Identify and automate repetitive processes across client account management, sales, partnerships, and joint-venture operations.
Improve lead-generation and email workflows by focusing on measurable outcomes such as clicks, replies, engagement, and business impact rather than activity volume alone.
Systematize operational processes such as content audits so quality standards become embedded in repeatable workflows rather than dependent on individual effort.
Take ownership of the management and development of an existing internal product, including improving its systems and ensuring its continued effectiveness.
Write, modify, test, and debug code when required, using AI-assisted development tools to accelerate implementation while maintaining technical quality.
Work with APIs, integrations, automation platforms, CRM systems, reporting tools, and internal workflows to build practical solutions.
Document systems, workflows, and processes clearly so they can be operated and maintained by others.
Drive adoption after implementation, working with stakeholders to ensure new processes become part of normal day-to-day operations.
Diagnose systems that are producing inaccurate, incomplete, or misleading results even when no obvious errors are visible.
Continuously identify manual, inefficient, fragmented, or unnecessarily repetitive work and determine where systems or automation can create durable improvements.
Collaborate directly with operational leadership and other stakeholders while working autonomously and making decisions with limited information.