Remote Technical Analyst — Enterprise Platforms

Commonwealth Superannuation Corporation; Australia; Remote; AUD 90,000 - 120,000; Full time

Job summary

Commonwealth Superannuation Corporation seeks a Technical Analyst to work with the Architecture team on enterprise customer platforms. You will translate requirements into practical designs, develop documentation, and support governance across the delivery lifecycle.

You’ll engage with Salesforce CRM, Web Self-Service, Marketing Cloud, and API integrations, contributing to scalable digital experiences for CSC members and employers.

Qualifications

• Formal IT development qualifications, with higher-level qualifications preferred.
• 3+ years’ experience as a Technical Analyst or Senior Developer delivering solutions across complex enterprise environments.
• Experience producing high-quality technical documentation, including authentication, data flows, and functional and non-functional requirements.
• Experience in financial services or federal government would be advantageous.
• Working knowledge of Salesforce platforms, including CRM, Web Self Service, Experience Cloud, Marketing Cloud, Mobile Publisher, Data 360 and Tableau, or a strong willingness to learn.
• Experience with integrations and APIs, ideally using MuleSoft or similar platforms, would be advantageous.
• Strong problem-solving skills and the ability to work effectively across complex enterprise environments.
• Strong written and verbal communication skills, with the ability to engage stakeholders at all levels.

Responsibilities

• Support Architects in analysing business initiatives and translating requirements into documented solution options and recommendations.
• Develop and maintain solution artefacts including Solution design documents, Architecture decision records, Process & Data flows, Non-functional requirements, Solution assessments
• Document current-state and future-state architectures.
• Analyse impacts across applications, integrations, data, security, and operational processes.
• Assist with defining solution scope, assumptions, dependencies, risks, and constraints.
• Participate in discovery activities, workshops, and stakeholder consultations.
• Elicit, analyse, document, and validate business, functional, and non-functional requirements.
• Support architecture governance activities including Design Authority and architecture review processes.
• Ensure solution documentation aligns with CSC architecture standards, principles, and patterns.
• Assist with documenting API, integration, authentication, and data exchange requirements.
• Support integration analysis and mapping between enterprise systems.
• Collaborate with technical teams to ensure solution designs are technically feasible and aligned to enterprise standards.

Skills

IT development background

Salesforce platforms

Technical documentation

API & integrations

Problem solving

Communication skills

Financial services knowledge

3+ years experience as analyst

Education

Formal IT development qualifications

ACS and Salesforce certifications

Tools

MuleSoft integrations

Salesforce CRM

Salesforce Marketing Cloud

Job description

Commonwealth Superannuation Corporation seeks a Technical Analyst to work with the Architecture team on enterprise customer platforms. You will translate requirements into practical designs, develop documentation, and support governance across the delivery lifecycle.

You’ll engage with Salesforce CRM, Web Self-Service, Marketing Cloud, and API integrations, contributing to scalable digital experiences for CSC members and employers.