Remote Student Booking Services Coordinator

Navitas; Western Australia; Remote; AUD 60,000 - 70,000; Full time

Benefits offered by this job

Remote work environment

Flexible scheduling

Training available

Ongoing support

Professional development

Customer-focused role

Job summary

Navitas is seeking a detail-oriented Booking Services Coordinator to assist customers with researching options, coordinating bookings, and managing reservation details. The role emphasizes organization, clear customer communication, and accurate handling of information.

You will respond to inquiries, gather needs, research options, and coordinate details, while maintaining records and providing confirmations throughout the process.

Qualifications

• Strong communication and organization are required.
• Attention to detail and customer-focused approach are essential.
• Comfortable researching information online and basic computer skills.
• Able to learn booking systems and manage time effectively.

Responsibilities

• Respond to booking inquiries
• Gather customer needs and preferences
• Research available options
• Coordinate booking details
• Verify customer and reservation information
• Provide confirmations and relevant information
• Assist with booking updates and changes
• Communicate with providers as needed
• Maintain accurate booking records
• Follow up with customers regarding outstanding information
• Provide professional support throughout the booking process

Skills

Strong communication skills

Excellent organization

Attention to detail

Customer-focused attitude

Comfortable researching information在线

Basic computer proficiency

Ability to learn booking systems

Strong time-management abilities

Reliable and self-motivated

Previous booking or customer-service经验

Job description

Navitas is seeking a detail-oriented Booking Services Coordinator to assist customers with researching options, coordinating bookings, and managing reservation details. The role emphasizes organization, clear customer communication, and accurate handling of information.

You will respond to inquiries, gather needs, research options, and coordinate details, while maintaining records and providing confirmations throughout the process.