Global Booking Services Coordinator

Odin Mortgage Pty; Port Macquarie; On-site; AUD 50,000 - 65,000; Full time

Job summary

Odin Mortgage Pty is seeking a detail-oriented Booking Services Coordinator to assist customers with researching options, coordinating bookings, and managing reservation details. The role emphasizes organization, clear communication, and accurate handling of information to ensure smooth bookings.

The ideal candidate enjoys researching options online, coordinating multiple tasks, and providing professional support throughout the booking process.

Qualifications

• Clear and effective written and spoken communication.
• Strong ability to organize multiple bookings and data points.
• Attention to detail in handling customer information.
• Customer-focused attitude with a proactive approach.
• Ability to research options and compare availability online.
• Basic computer skills and familiarity with common software.
• Willingness to learn and use booking systems.
• Good time-management and reliability.

Responsibilities

• Respond to booking inquiries with timely, friendly communication.
• Gather customer needs and preferences to tailor options.
• Research available options and compare suitable bookings.
• Coordinate booking details and ensure accurate information.
• Verify customer and reservation details for accuracy.
• Provide confirmations and relevant information to customers.
• Assist with booking updates and changes as needed.
• Communicate with providers to confirm arrangements.
• Maintain accurate booking records and documentation.
• Follow up with customers on outstanding information.
• Provide professional support throughout the booking process.

Skills

Strong communication

Excellent organization

Attention to detail

Customer-focused attitude

Researching information online

Basic computer proficiency

Learn booking systems

Time-management

Reliable and self-motivated

Booking/customer-service experience (a

Job description

Odin Mortgage Pty is seeking a detail-oriented Booking Services Coordinator to assist customers with researching options, coordinating bookings, and managing reservation details. The role emphasizes organization, clear communication, and accurate handling of information to ensure smooth bookings.

The ideal candidate enjoys researching options online, coordinating multiple tasks, and providing professional support throughout the booking process.