Remote Smart Product Delivery Consultant | Workday SaaS

Kainos Group plc; Australia; Remote; AUD 120,000 - 190,000; Full time

Job summary

Kainos is seeking a Smart Product Delivery Consultant in Australia to lead the implementation and adoption of our cloud-based Workday-aligned products for global clients. You will own delivery outcomes, shape requirements, and coach peers to ensure successful, commercially sound deployments.

You will collaborate with Customer Success, Product, Engineering and Sales; provide training, manage risks, and drive continuous improvement. Travel to customer sites will be required as needed.

Qualifications

• Strong understanding of Workday products and HCM or related domains.
• SaaS implementation and technology consulting experience.
• Experience leading complex, customer-facing engagements with accountability for scope and outcomes.
• Strong consulting skills: workshops, presentations and clear demos of functionality.
• Excellent customer management, ability to manage expectations and escalate issues.
• Sound judgement on scope, estimation, delivery risk and commercial dynamics.
• Experience coaching or mentoring junior colleagues.
• Willingness to travel to customer locations as required.

Responsibilities

• Lead delivery of Smart Product implementations within scope, timeline, quality and commercial expectations.
• Understand and shape customer requirements; provide clear recommendations for adoption.
• Act as a Smart Product subject-matter expert to articulate functionality and benefits.
• Manage customer relationships, progress, risks, and escalation appropriately.
• Deliver training and knowledge transfer on configurations and usage.
• Drive continuous improvement to delivery methods, tools and documentation.
• Collaborate with Customer Success, Product, Engineering and Sales on rollout of features.
• Coach and mentor junior colleagues and contribute to onboarding.

Skills

Workday expertise

SaaS implementation

Delivery leadership

Stakeholder mgmt

Training & mentoring

Business analysis

Workshop facilitation

Quality assurance

Change management

Travel flexibility

Tools

JIRA Service Desk

ServiceNow

Job description

Kainos is seeking a Smart Product Delivery Consultant in Australia to lead the implementation and adoption of our cloud-based Workday-aligned products for global clients. You will own delivery outcomes, shape requirements, and coach peers to ensure successful, commercially sound deployments.

You will collaborate with Customer Success, Product, Engineering and Sales; provide training, manage risks, and drive continuous improvement. Travel to customer sites will be required as needed.