Remote Relocation Coordinator - 4 Days From Home Contract

Kent Removals & Storage; City of Melbourne; Hybrid; AUD 60,000 - 90,000; Full time

Benefits offered by this job

Four days work from home

Structured induction

Kent CARE wellbeing program

Employee discounts

Job summary

Kent Relocation Group is seeking a friendly, organised Relocation Coordinator for a 3.5-month fixed-term contract. The role combines four days of remote work with one day per week in our Clayton South office, delivering high-quality customer interactions during a busy relocation season.

You don’t need relocation experience; customer service, administration or coordination backgrounds are welcomed, with comprehensive training provided to help you succeed.

Qualifications

• Previous experience in customer service, administration, travel or bookings is preferred.
• Ability to coordinate multiple relocation tasks and keep clients informed.
• Comfortable speaking with customers and suppliers by phone.
• Attention to detail and accurate data-entry skills.

Responsibilities

• Act as a friendly, reassuring point of contact for clients.
• Coordinate relocation requirements and keep clients updated.
• Liaise with suppliers to support a smooth experience.
• Respond to enquiries and changes with a solutions-focused approach.
• Enter and maintain client information in our technology platform.
• Manage competing priorities during busy relocation season.
• Follow each relocation to ensure important details are not missed.

Skills

Customer service

Administration

Coordination

Travel bookings

Communication skills

Phone confidence

Data entry

Time management

Problem solving

Independence

Job description

Kent Relocation Group is seeking a friendly, organised Relocation Coordinator for a 3.5-month fixed-term contract. The role combines four days of remote work with one day per week in our Clayton South office, delivering high-quality customer interactions during a busy relocation season.

You don’t need relocation experience; customer service, administration or coordination backgrounds are welcomed, with comprehensive training provided to help you succeed.